Great location excellent customer service , hospitality and the food was delicious alot of verities of asian and western including their local food .
24hrs room service , house keeping all staffs are very friendly and helpful location city center convient to travel anyway 15 mins to the mall , even to travel to the airport was near and convient .. the spa was great too rooms are well maintained always clean nice view roof top bar was a great one
Never miss to stay at Golden Palace to visit Lombok
Would love to Thank the management and the
Manager Miss Lina, Restaurant Manager, All marketing Managers, Spa Manager Ayu /Jasmine
Importantly all STAFFS Of GOLDEN PALACE
翻譯
6/7
Globehopper
豪華客房, 2 張單人床, 無煙房
入住日期 2025年2月
與好友旅遊
25則評價
8.5/10
很好
發佈於 2025年3月23日
Hotel is located in the city and it’s very convenient . The reception and staffs are very efficient and friendly. Top quality services. The breakfast is amazing and can try various local dishes. Only downside is the hotel television channels are limited. Great and enjoyable stay.
翻譯
Piniel
豪華房(特大床)
入住日期 2024年11月
家庭旅遊
1則評價
8.0/10
很好
發佈於 2024年12月28日
It was our 6th stay at this hotel. However we noticed a decline in the service level of the hotel compared to our previous stay. The restaurant food was nearly empty an hour before the breakfast closing time and this happened each morning during our stay. We never had the soap refilled so we used our own. Most of the staff no longer greet you unlike in the past most of them will greet and smile at you.
I hope these issues will be addressed properly by the management, otherwise they will lose customers as there are better competitors with similar price range in the city.
翻譯
訪客
豪華房(特大床)
入住日期 2025年3月
其他
4則評價
9.0/10
非常好
發佈於 2025年4月21日
Удобное для нас расположение, цена соответствует качеству, отель достаточно старый, но это не портит впечатление. Полотенца были немного уставшие. Завтрак хороший, на местный лад, но все вкусно.
翻譯
Tripper1000
豪華房(特大床)
入住日期 2024年5月
家庭旅遊
3則評價
6.5/10
發佈於 2024年7月7日
Overall bagus, hanya saja lantai kamar seperti lantai rumah, tv model lama, untuk breakfast bervariasi dengan rasa yang soso dan tidak boleh dibawa ke kamar berbeda dengan hotel bintang 5 yang biasa saya menginap itu boleh, selain itu bagus masih standar hotel bintang empat
翻譯
匿名用戶
豪華房(特大床)
入住日期 2025年3月
其他
15則評價
10.0/10
傑出
發佈於 2025年4月15日
Kamar sangat bersih, semua staf ramah, makanan enak👍🏻
Sangat rekomendasi untuk penginapan liburan keluarga 👍🏻✨