大都會酒店卡拉巴爾

The staff is lovely but the place needs some series upgrading. It’d be nice to have at least more than one towel and a bath mat every day. Water pressure needs improvement. Breakfast could also be improved. Pool bar is nice as is the grilled fish.

Terrible experience – not worth the money I had a thoroughly disappointing stay at this hotel. From the moment I arrived, it was clear this was not going to live up to expectations. The hotel had a persistent unpleasant smell—not just in the room but throughout common areas like the lobby. The room itself was extremely worn out and tired-looking. I was initially given the wrong room, which was only corrected after I complained. There were frequent power outages during my stay, often leaving me in complete darkness for several minutes before the generator kicked in. On two occasions, I was given visibly dirty towels, which had to be replaced. The bathroom was poorly stocked with the cheapest quality toilet paper, and the shower pressure was so weak it was barely functional. Most concerning, I experienced constant itching after lying in the bed, which raised questions about cleanliness and hygiene. For over £500 for a 3-night stay, this was absolutely not value for money. I was relieved to leave and would not recommend this hotel under any circumstances.

Stayed for 1 night due to outbound flight cancellation. Checking in was fast with very efficient from office staff. Was upgraded at no additional cost. I was impressed with the buffet breakfast Will definitely recommend others to stay at this hotel. Great location.