查爾斯湖西湖拉昆塔温德姆套房酒店(La Quinta Inn & Suites by Wyndham Lake Charles - Westlake)

Poor cleaning. Dirty wash rag in shower. Been a while since I have left a tip! Poor breakfast. Never again!

It was a great stay. Nice clean room and checking in/out was a breeze! The young lady at the counter was very awesome to talk too! Nice place to stay and goo breakfast too!!

Well, let’s just say it was convenient but not as comfortable as we would have liked. Poor pillows, noisiness and an over charge were the reason for the low rating.

We had a great stay. The room was ready and clean. The lobby was beautiful and clean. Jasmine greeted us and let us feel welcome. It was a great value and a wonderful stay

The staff was incredibly friendly and helpful, however, if you want to shower during non-peak times when few people are using it, you can turn the water on for an hour and it still won’t be hot. The auto circulation is broken so it has to go through the whole hotel; and, the parking lot lights are positioned to shine directly into the windows like the hand of God on your face. Whomever installed them didn’t face the cans downward, but right at the building like a spotlight. Management is reluctant to fix…anything. Given the roach infested options in Lake Charles, this hotel was very clean.

This property is in dire need of new ownership/management. Checked in with no gaps. Television did not work the first night. Room changed the next day. My room was never serviced for five days, towels were thrown on the bathroom counter, with the trash receptacle left outside of the door in the hall and a spare key found on the bathroom counter. Sheetrock repairs were imaginable and not a pretty sight. A clump of sheetrock mud was applied on walls and painted without any sanding. Keycard would not work upon returning to the property daily. Having to go to the front desk each evening after a grueling day was very efficient use of my time. Elevator buttons had some type of red liquid on it.

When we arrived the lobby absolutely overwhelmed my lady( she highly allergic to perfumes and cleaning scents that are just way to much) well needless to say the room was the same way so the clerk had to find us a room that hadn't been sprayed so heavily, luckily she found one and moved us to it.

It takes the shower a long time to heat up. Other than that, everything was excellent! Friendly staff. Great customer service! Great location!