I booked a Superior Apartment from Jan 30. - Feb 6. 24. After arriving one january 30, 24 around 4.30 PM I asked, whether there were parking places around for the rental car. The answer from the woman behind the desk was: what do you need a car for, everthing you may need ist in walking distance!!?? Getting to the apartment, I realised that the fotos from the advertisement were taken with all the lights on, and actually, you had to have the lights on during the whole day, otherwise you had the feeling of staying in a souterrain place. The apartment was located on the ground floor on an alleyway in a dark corner and the terrace had no sunshine at all - at no time of the day (#142). And every morning at 7 am, even on Sunday, some service personnel had a really loud 20 minutes chat, before they got their equipment out of a storage and finally left for there work elsewhere. Not what you expect from a superior room! Asking the same woman (no name tag), whether I could change to an other one, she only repeated -again and again- no there are no other rooms, we are fully booked. And if I wanted to have something special - hm, I only wanted something that matched the description from the advertisement -, I had to make a request beforehand. How do I do a request, when I don't know the place beforehand?! Asking, whether I could chance the room later on, the same stupid answers again. The woman was neither able nor willing to help, she only wanted to get rid of me and no longer be disturbed. Very annoying. Around #142, there were always guest moving in an out during my week's stay, but to find another room for me was obviously too much of an afford for this lazy woman. And there were - beside the private owned apartments - a lot of dark windows in the evening, but EVERYTHING was booked!? Completely different Daniela, always smiling, she managed to fix the problem with black fungi in the bathroom and a problem with the ceiling fan within two ours. But of course, after I unpacked my luggage, I didn't want to waste my vacation time with packing and moving anymore. I am pretty sure, that the woman without a name wouldn't have done anything. Too much effort! The apartment was recently renovated and clean, beside the black bathroom sealing (this was fixed the next morning), and the microwave was sticky and locate too hight, it is therefore a bit difficult, to get dishes or cups filled with something hot safely out of it. Decent colours, the furniture and kitchen equipment as expected, matching the description. Tiled floors, rather noisy from the room above, especially when chairs were moved. Bedroom window could not be left open during the night for fresh air (there are shutters for safety), because the very loud AC from the apartment beside was set almost just under it. Very friendly cleaning lady came every other day and asked, wether I needed something. The room was cleaned twice and the towels changed, when I was out, more was really not necessary fo
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