卡爾加里機場凱悦嘉軒酒店(Hyatt Place Calgary Airport)

Good staff, nice place, clean and comfortable. But the breakfast could be better for the price.

Terrible booked a room for my son who had his wallet stolen and all his cards and although he had debit tap on his phone they wouldn’t accept that for deposit although I had paid for the room on my visa and I phoned them and offered to pay the deposit they would not accept. When Sales,is closed they cannot authorize anything! What a joke. I said what is he supposed to do? He had nowhere to go. Finally I booked a Motel in Calgary that accepted the tap on the phone for payment. The Hyatt is supposed to be high end well they are far behind in customer service when a lower rate hotel will accommodate you and these people have complete disregard for emergency situations.

WHAT A TERRIBLE SLEEP, if you can even call it that... 1 hour. The room was very nice but the only reason to stay at a airport hotel is to get a good night rest prior to a flight but that was almost impossible. Nice spacious renovated room with a TERRIBEL bed! It was so firm and pillows lumpy, I almost want to ask for my money back. I couldn't sleep at all. Went to bed at 9:30 and laid awake until nearly 3am before having to get up at 4 for my flight. Not only that they put someone with a newborn in the room beside us that started crying for almost an hour at 1am. Why didn't they put a family with a little one spaced a few rooms away. I will never stay here again because the beds are so bad.

We like the cleanliness and safety features in the property. Breakfast were moderate compare to best western experiences. The room is amazing however two water bottle and a microwave would have been handy specially for the family with child’s. Lobby was really helpful however we didn’t get our shuttle in time yet we booked that a night before and we didn’t have any proper explanation for that and that didn’t cost us since we had time to take the air but cd have been fatal if we do not have ample time on hand. Overall 3.5 out of 5.