卡爾加里Legacy Yellow Park附近酒店

Holiday Inn Express & Suites Calgary South-Macleod Trail S, an IHG Hotel Horrible stay at this hotel! (Dec 31st/Jan 1st 2023) If I could give it a ZERO star, I would. Don't waste your money on this horrible hotel. It should be demolished. My partner and I stayed at this hotel for 1 night on December 31st 2022. Check in was difficult at 4pm. They said they weren't sure if our room was ready, even though check in time starts at 3pm. We were the only people in the lobby at that time. We waited about 20 to 30 minutes for the staff to give us our room cards. Once we were in the elevator we saw a sign that said pool area is out of service until further notice. This was one of the main reasons for staying at this hotel. We couldn't use the hot tub, pool or water slide. We were very disappointed that no one told me when I called to make the reservation a month before or even when we checked in that afternoon to the hotel. Once we got to our room it looked nice until I opened the blinds to the window. There was thick black mold all over the window sill. Pictures provided. It was really gross! We then made our way over to the bathroom where we found more black mold in the shower stall and up the walls. The shower stall and the bathroom sink faucet wouldn't stop dripping. We called the front desk she said because it's a holiday weekend we are short staffed. No one did come to fix the problem. Walls are paper thin. We could hear people talking in the hallways and the TV in the room beside us. On the morning of January 1st 2023 we went downstairs for their hot breakfast to find only 2 apples and 3 muffins left. I asked the desk where the hot breakfast was as this was another reason for staying at this hotel. She said because it's a holiday no staff is here to prepare breakfast so this is what we have. Very disappointed we packed up our stuff and checked out. We asked to speak to the manager about a possible refund or a partial refund because they didn't inform us about the pool closure or the non-hot breakfast. (If we knew about this ahead of time we would have booked elsewhere) The lady at the desk gave us a hard time saying the manager was on a call and couldn't talk to us, then saying he won't be in the office till a later date. She offered us 1 small bottle of water for the inconvenience. After we got home my partner called the manager and left a voice-mail. It took over 2 weeks for them to actually connect on the phone. The manager of the hotel finally gave us a refund of $35 which was OK but we will never stay at this hotel again. I will also tell anyone and everyone I know not to stay here.

第二次住在酒店,遇到了問題,但他們得到了工作人員的及時處理。爲了參加“熱 Mess ”活動,與前台有票務問題,他們在不到2分鐘內就解決了問題。家人在游泳池玩得很開心!大人在這個活動中玩得很開心!期待再次入住。

The hotel has a quirky layout comprising of two wings -- the Atrium and the Tower. We have stayed several times in the past and always seem to pick the wrong side to park. The first time we walked over on the sky bridge and meandered around until we found our room. This time we just drove across to the other parking lot -- much easier. Our room was comfortable, clean and quiet. Bottled waters were appreciated and we made good use of the coffee and tea making equipment as well as the storage in the empty fridge. Closet was small but as we were only staying the night it was not big deal. We chose the Delta for its south side location close by for a medical appointment and it worked out well for us.

我們上個週末在卡爾加里度過了我們的好朋友結婚50週年紀念日。他們的孩子計劃了這次活動，並決定入住Glenmore Inn。從頭到尾的絕佳選擇。整個週末的食物都很棒，我們的房間很舒適。我肯定會推薦格倫莫爾旅館。

Location was good and it was clean. The staff were ok and the rooms too.

I have stayed at many hotels in Calgary but this is my go to unless my work books us. The staff here are great and service in general is awesome. I like the selection of ppv movies including one's still in theaters. The restaurant and lounge are nice as is the free airport shuttle. The best rooms are the king bed rooms on the 5th floor.

飛機取消找到這家酒店，房間乾淨整潔，服務熱情，不過如果要住這家要自備牙刷拖鞋，酒店不提供，從酒店到卡爾加里國際機場做uber差不多32刀的距離，不是很近，這個距離顯示五公里，我覺得不止，開車差不多要10到18分鐘，這些訊息給大家參考！對了，也沒有接送機要自己交易出租車

這次旅行遇到一些熱心的人，從機場服務到酒店服務，還有網格服務。感謝你們。我的包包找不到了，我從機場找到機場服務人員，她們把電話打到酒店，酒店，酒店服務人員非常配合，我因為不知怎麼與酒店聯繫，網格服務人員一直與我聯繫幫我與酒店聯繫。我感到這是真正的人間冷暖，是在我最需要的時候，他們伸出了援手。我還要去旅行！

我們有電動汽車,因此,當我們旅行時,如果可能的話,我們嘗試住在現場有電動汽車充電器的酒店。我總是直接致電酒店確認,因爲網站並不總是準確。我們在預訂之前直接打電話給這家酒店,電話裏的女人(她檢查時不得不讓我們停了下來),在覆蓋的停車區有一個汽車充電器。偉大的唯一的警告是它首先得到服務(這是最重要的)。我們到達時問了車充電器在哪裏,由於語言問題前台人員以爲我們在談論車用手機充電器...,但是另一個人過來告訴我們現場沒有電動車充電器。這就是預訂這家酒店的全部原因,在一個漫長的週末,附近的大多數地方都賣光了。因此,我們不得不改變日程,去尋找汽車充電器,而不是按計劃在酒店這樣做。如果我們得到準確的信息,我們就不會預訂了。爲了把鹽倒在傷口裏,我們入住了前台的同一個人,他以爲我們要一個手機充電器,打電話問我們是否滿意房間,我說房間很好,但是不滿意沒有電動充電器,他搞糊塗了,把我們擱置起來,然後把我們擱置起來...我最終還是掛了。服務差。酒店很乾淨。我們的房間很大,但在傢俱和過時的傢俱方面非常簡陋,除了新的地板。牀還可以,噪音沒問題。淋浴頭已經過了很長時間,所以淋浴不是很好。進入房間的門向後向後擺,轉向開放的房間而不是牆壁,但是它有一個門臂,所以你不能一直打開。由於有一張桌子,很難把行李拿到房間。從未嘗試過包含的早餐。爲什麼酒店在退房時間之前不提供早餐?爲什麼他們這麼早就切斷了?我覺得被撕掉了。