Our flight departing Calgary was cancelled for 24 hours so we were put up in this hotel by the airline. The staff was pleasant and accommodating, special shout out to Stacey in the lounge who worked so hard to make sure everyone whose flight was cancelled was fed and full of drinks! Also special shout out to the chef that night, he was alone and still managed to get all the delicious food out in a timely manner! These two really stepped up and made our rather gloomy stay much more enjoyable! The rooms were clean and comfortable, big soft pillows on the beds and you could control your own room temperature. The front desk staff also accommodated a late check out for us as we had so much time to waste the next day. Thank you to the staff, you’ve really worked hard to turn our trip around!
坐落於Northeast Calgary,不論您是商務出差還是休閑旅遊卡爾加里機場福朋喜來登酒店都是理想的下榻之處。從酒店出發,至Rundle CTrain Station僅有1km遠。附近很多景點,包括BATL - The Backyard Axe Throwing League、Stir crazy family fun centre和Sunridge Mall都離酒店不遠。酒店坐落於Telus Spark (Calgary Science Centre & Creative Kids Museum Society)邊,附近還有很多景點包括Beaverdam Flats和Medina Edwin。客房內的所有設施都是經過精心的考慮和安排,包括熨衣設備、房內保險箱和空調,滿足您入住需求的同時又能增添家的温馨感。有飲水需求的旅客,酒店還為您提供了咖啡壺/茶壺和瓶裝水。除此之外,配備有24小時熱水和吹風機的浴室是您消除一天疲勞的好地方。在酒吧點上一杯消除一天的疲勞,對於旅客來説是一個不錯的休閑選擇。如果您喜歡安靜的用餐,酒店可以提供房間送餐服務。您若是問我還有哪些可供選擇的美食,一定會極力推薦周邊的La Brezza Ristorante(意大利菜)、The Main Dish和Tazza Grill & Deli(地中海菜),前者的Creme brûlée最為著名。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括按摩室和健身室。酒店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裏的原因。24小時開放的前台服務可為您隨時提供訊息,以幫助您探索這個魅力之都。
訪訪客2023.01.31
First of all location is decent, it is near Sunridge mall, with restaurants close by. Stayed here for 2 nights. First impression is everything. First thing we noticed was building didn’t look like it’s in good shape, and dented trash can in the lobby. Behind the front desk were un friendly staffs during the entire stay. In fact their impression did not even look like they were staffs. They would tell you the bare minimum at check in. At check out a robot could of done a better job. 2nd day at 9am we asked for more towels, as they only provided towels for 2, even though we had 4 guests. Without asking for our room number was told housekeeping would make their rounds. However we received an email prior to check in there’s no daily housekeeping. If we require towels to request by 10am the day of. Which we did, but was told we are incorrect. So who’s telling the truth? Or again is front desk staff being lazy? Also don’t bother with the Marriott app, the staffs at this place does not check the messages. They do have a fitness centre, pool, whirlpool on site. We did see several dead bugs in the pool, so pretend it’s an “outdoor” pool. Only had 1 pool towel left for the 4 of us, again called front desk, apparently the “nice” gentleman says its not their responsibility to stock pool towels. What is this hotel and their towels? Another nice amenities is they do have, coin operated washer/dryer located in the parkade level. I’m glad we didn’t have to use it. Imagine asking the front desk for change? They will probably blame their guests for not carrying change in a society where’s it’s mostly cashless. The room is clean. They did place a bottle of water in the room which is a nice touch by the hotel. House Keeping staffs were very friendly. Good job housekeeping crew! However I can’t tell if the room we were in are renovated or not. Some of the furniture looks updated but some weren’t, the mattress was uncomfortable. The bathroom is clean, sink is updated, however the Bath tub and towel looks old. The black out blinds are good. Bottomline housekeeping did a wonderful job, however designer did a horrible job. One elevator was not working during our entire stay, so only one elevator to serve the entire hotel. Again NEVER mentioned at time of check in. If we didn’t have toddlers and stayed on the 6th floor, would of been faster to take the stairs. Breakfast was included in our rate, for guests who’s rate does not include breakfast, It does cost $15.99 per person Buffet style. I wouldn’t recommend paying for it, as the spread was horrible. Also day of check out, we saw dead bugs on the fruit tray. Upon brining it to their attention they brushed it off at first, eventually replace it with a new plate.but bad for guests who’s looking for that extra protein. Parking is free which is super nice, you can park above or underground which is nice for hot or super cold days. However the parkade is like a junk storage yard when you enter. But at lea