南甘馬粦SigNATURE Park附近酒店

Hotel staff are kind and hospitable. Wifi is okay. Breakfast is great. The room is clean, very modern and comfortable to stay. The rates are budget friendly. Frontdesk and room service is available 24/7. Great location - near malls, hospitals, schools and bus terminal.

This is a no frills hotel that gives you value for what you pay for, but what makes it shine and excel beyond its competitors is the quality of service. I was assisted by Junna to change our room after we discovered stains and a shoe print on the covers. Junna went the extra mile and personally inspected the new room we were to be assigned before giving us the new key card. That level of dedication to hygiene and guest comfort by a front office staff member is very rare nowadays. When we went to the cafe that evening for coffee and desserts, we enjoyed marvelous service from Joseph and Lito. They were very warm, and anticipated our every need. Again, that is something that makes this hotel shine. For breakfast, again, we enjoyed great service from Jonathan. There is only one downside. The breakfast area assigned to us was a tiny, humid and warm veranda. The interior designer didn't think to put fans or insect screens in that outdoor area. Jonathan brought in the staff fan from their own area just to try to keep us cool in the tropical heat. Staff initiative is really there, but space planning was lacking. Luckily we had breakfast and checked out early because that veranda would not be a great place to be at when all the other guests show up for breakfast. Their team really made our stay memorable. I hope management has a good talent retention programme because good hotels are a dime a dozen in that region and top service is their only real USP.

Prepare to have your expectations shattered and your standards elevated because the Robertson Hotel is in a league of its own. This place isn't just a hotel; it's a mind-boggling oasis where luxury and elegance do a flawless tango. From the moment you set foot inside, you'll question if you accidentally stumbled into a parallel universe where perfection reigns supreme. The staff at the Robertson Hotel are wizards disguised as hospitality professionals. They possess an uncanny ability to make you feel like the most important person in the universe, all while effortlessly tending to your every whim. Forget about clairvoyants; these folks can predict your needs before you even realize you have them. It's like they attended Hogwarts School of Hospitality, and they graduated with top honors.

在我們入住Villa Caceres期間,由於這是我們第一次入住,前台人員在提供位置和幫助時非常樂於助人,以及客房部工作人員(一羣高大的男人協助我們調整空調溫度,當我們到達房間時)。我們也比入住時間早到,但他們已經接待了我們(我認爲接待員叫Jen/Jean)。我剛剛在早上的自助餐中注意到,服務器對客人的注意程度相當低,儘管它並不繁忙,一些桌子無人看管,儘管他們的食物選擇很好。我希望他們注意這個反饋。然後位置可以到達城市,市場和交通。

We stayed here with our friends. We used the pool to hang out which is fun but a heads up, their pool is 5ft and above. There is a kiddie pool but It would be nice if the adult pool starts at least 4ft. Considering Filipinos average height isn’t above 5ft 🙂