劍橋北諾富特酒店

Mixed Experience – Some Great Aspects but Room for Improvement We recently stayed at the Novotel Cambridge North and had a mixed experience. The hotel has a lot going for it—modern facilities, a good location just north of the city centre, and excellent breakfast options that really stood out. The pool area is great for kids, and the sauna and jacuzzi were enjoyable touches that added value to our stay. However, there were a few letdowns. While staff were generally friendly, some follow-through was lacking—for example, we requested dressing gowns and slippers, and refills of the shower gel and shampoo which were promised but never delivered. The hotel uses a strange single-use key card system for the leisure facilities, which caused repeated issues. Cards were frequently deactivated, leaving guests locked out of the pool and gym areas. We often had to rely on others to let us in, or vice versa, which became frustrating. Also worth noting: there is no on-site parking available, which should be clearly stated in advance for future guests. Overall, the hotel offers decent value for money, especially for families, and the convenient public transport links (bus and train) make it easy to get into the city. With some improvements in service and clearer communication, this could be an excellent place to stay

Great hotel, a bit outside the centre but with a train station just next to it. Would stay there again .

Again, this is my third time to stay here. Their services is extremely good.