劍橋的2星級酒店

I've stayed here a number of times over the past year for family reasons and it's always been a good experience. I travel alone and they're always kind and helpful and the place feels safe, it's clean.

This is the second time i have been the the first time was great this time how ever. The place has gone down hill. If i had not know where this place was i would had thought it was out of business. the outside need a paint job, the insidie the loby looks good lot of flyers from ottawa area. The room, wall paper peeling, sink moved 3 inched and the tape leaked, The was the good part on our 2 day we were laying in bed when another couple entered out room therir card opend our door. I meet the kind young man at the front desk he was more upset than i was, the front desk went around and corrected the problem by resetting the door locks. When we checked out no one at the front desk only the maid. I WILL NOT BE BACK.

從漢密爾頓（Hamilton）出發已經呆了3年，現在位置非常適合購物，而餐廳工作人員很棒，總是能繼續吸煙，並計劃在12月28日再次入住帶吸煙計劃的雙人間30 30會繼續往前走

這家酒店幫我查了所有的箱子,乾淨,比較新,工作人員禮貌專業,這裏的餐廳也值得探索,我在這裏住了三天,睡得像塊石頭!非常安靜的房間,換個環境也不錯!感謝工作人員照顧我!

我和我的伴侶度過了愉快的時光，享受了很棒的便利！

I am surprised by the decent reviews this hotel gets. I have stayed at many Four Points hotels before and they are usually a very lovely stay. This hotel has been the worst stay I’ve had in a long time. I did not make use of the facilities, such as the pool, but shuttle was not available, neither was the continental breakfast. Immediately upon checking in and getting to my room, I went straight back down to the front desk to ask for disinfecting wipes for common surfaces in my room. The doors, particularly the bathroom door, was visibly dirty, the bathroom surfaces (if they had been wiped) looked like they were wiped with a dirty cloth. The walls had not been wiped down and had questionable dirty spots on them, as well as hair. There was hair in my shower. The switch for the light beside my bed hadn’t been wiped and the lights themselves were visible dusty. Cupboards were dirty. USB charging port did not work and the fridge did not keep my bottle of water cold. If it wasn’t 1am I would have asked for a different room. Front reception staff did not offer to remedy the situation and were very mildly apologetic. During Covid times, if they are clearly not wiping visibly dirty high touch surfaces, what other protocols are they not following? This was my first trip home in two years and it was for a family emergency. I had high expectations for safety standards. At check out early the next morning; after not being able to get a complimentary breakfast, as per my booking, I voiced how disappointed I was with the cleanliness of my room, and staff told me that since I had booked through a third party they could not offer a price adjustment but if I wanted to order a breakfast from their restaurant there was 10 minutes left to do so.. after I had checked out and was about to be picked up. Based on the cleanliness of my room, I would not be interested in ordering anything from their restaurant. Disappointing stay/service. I would not recommend this hotel unless you don’t care and just need a bed to sleep in.

若想要遊覽劍橋，劍橋煤氣燈洗衣房將會是一個不錯的的住宿之選。酒店地理位置優越，駕車至滑鐵盧區國際機場僅需12km 。旅客們會發現Cambridge Sculpture Garden、McDougall Cottage Historic Site和Yee Haw Adventure Farm距離酒店都不遠。酒店佔盡地理之宜，Dumfries Conservation Area、Barncat Artisan Ales和Rhythm And Brews離此都很近。客房內的所有設施都是經過精心的考慮和安排，包括熨衣設備、空調和衣櫃/衣櫥，滿足您入住需求的同時又能增添家的温馨感。浴室內提供吹風機，讓您感受到賓至如歸的享受。優美的環境，再搭配上細緻周到的服務，酒店的休閑區定能滿足您的品質需求。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。