卡姆登The Crystal Shop附近酒店

It has already been a little while ago that we stayed at the Rydges hotel in Campbelltown. We did not have the best experience and I did not think about leaving a review straight away. My son asked if I wanted to join him to an Athletic carnival in Campbelltown. As a surprise he splurged and booked a room which was 299.00 per night. He studies in Wollongong so I felt this was very special to spent such an amount on an overnight stay. Unfortunately the room was poorly cleaned. Dust on the floorlamp, hands on the walls and phone, hair in the cups, bathroom walls unclean. I adressed this at the reception when we went out for dinner and was asked to mention it again upon checkout. Nothing was cleaned after mentioning. When we checked out, about sn hour later a lady called us to apologise. She sais rooms were normally thoroughly cleaned and she would pay extra attention to it. I appreciated the call and told her that. I guess I was just expecting something more. Maybe a discount voucher for a next visit or a discount. Our son is only 20 and was disappointed that the room did not live up to his expectation. Especially as 300 per night would have provided him food for a week 😅 Anyway, I thought to let it go but it keeps on popping into my head. Hence the belated review. To keep a customer you need to make them feel valued and special. Unfortunately we did not feel like that after our visit.

Lovely lady booked us into a ground floor room with parking outside the door. Just on a one night stay on trip from Qld to Victoria. Bed very comfortable and shower plenty of pressure which I love. We ate at the Chinese restaurant on site which was excellent food. Took off early in the morning and left my iPad behind in the room. Had a phone call from reception when the cleaner found it and took it to reception. The receptionist said no problems, they would express post it back to me that day, which they did. Good old fashioned service and honesty. Thank you to all concerned.

房間很棒,非常寬敞,設備齊全。周圍環境很好,步行2分鐘即可到達酒吧和小酒館。工作人員精力充沛,友好和樂於助人。我們使用餐桌訂單應用程序增加了我們的訂單,廚房工作人員來到我們的餐桌,立即糾正了訂單,並在20分鐘內把我們的牛排(罕見的)送出去。在一個繁忙的週六晚上!第二天早上,《斷奶》的阿爾弗雷斯科結束了一次很棒的住宿。

優秀的財產。完成等級為 5 星級。工作人員非常友好和樂於助人。飯店內設有充足的停車位。步行即可到達利物浦醫院。唯一的問題是：淋浴噴頭和水壓——可能是我在酒店經歷過的最糟糕的。我理解五星級節水，但水流不足，洗澡很困難。

行政套房房間本身非常乾淨。廚房所有用具和需要的一切。巨大的特大牀。空調工作得很好。淋浴水壓也很棒。4星的原因,復活節週末住了。有孩子不停地在走廊上跑來跑去,大聲喊着我整個時間在那裏。我看到父母在走廊的盡頭,問他們是否有機會盡量減少噪音,但有語言障礙,他們說不會說英語。前台在下午5點關閉,第二天早上9點重新開放。我非常早退房,在他們打開之前,所以我無能爲力,因爲“幾個小時後”留下的號碼沒有回答。是的,我會推薦這個地方,是的,我會再次入住,但這次經歷確實給它帶來了一點抑制劑。

I chosed to stay in this hotel because of its location. I want to be close to the Canley Vale area plus I'm an Accor member so this hotel was the best fit for searches. I was really impressed. I arrived 2 hours early for check up but I was pleasant surprised that .t room and key was all ready to go. The lady at the reception was fantastic she gave me a clear run down of all the facilities and directions. I had a suite and that was outstanding. Had a lounge area, well equipped kitchen, bathtub in bathroom, nice balcony overlooking the pool and a nearby cricket ground. The bed was great nice firm mattress. A very small bad mark with the electronic blackout curtains. I learned how to use it easily but there positions were not totally tight to the end so light was getting in early in the morning. I had breakfasts included and that was great with excellent selections of food. It is right next to the Liverpool Catholic Club so just need a temp pass and you can enjoy the restaurants there and looks like there was a big playground for kids inside. Outside there is a sports building with an ice rink and mini golf. I dont have my kids with me for this trip but I can see they will be very busy if they come here. Parking is free either right outside the hotel uncovered or a little bit further undercover at the Catholic club. All free. The staff was generally well mannered apart from a man on Day 2 at the reception who probably was having a bad day. Special mention to my fellow kiwi from Huntly who looked after me outside the club entrance we had a warm catch up about NZ where I'm from. Check out was super quick and I was well looked after. Overall, if I want to stay around the Liverpool area I would definitely return here again.

地方很棒..工作人員非常包容,他們總是關注我們的需求..很棒的住宿,我會推薦給我想去卡通巴的朋友,找到一家不錯的酒店