I have been travelling many countries for around 20 years and although this hotel is not a 5-star hotel, their customer service including receptionist, restaurant staff are far better than those so-called 5 stars hotel. In particular, Aina, who is the only receptionist, her service was totally professional and courteous. She wrote me several emails to remind my arrival date and time and offer my an upgrade option. Moreover, I forgot the name of chef in the kitchen, he could even remember I ate 2 sunny side up eggs with pancake the day before and I only met him once. However, please remind to book the superior room with front sea view and jacuzzi, you will be stunned with the huge balcony and amazing sea view because other normal rooms are very room. I feel deeply grateful to stay at this hotel for 3 nights and I hope I can visit Majorca again. This trip in Majorca is my best trip in entire life apart from Maldives trip. Highly recommend.
翻譯