My "4-Star" Stay Was an Utter Disappointment.
My stay at this so-called 4-star hotel was extremely disappointing and did not live up to the rating in any way. While the building's exterior looks nice, that's where the positive impressions end.
The most fundamental issue was the lack of a comfortable, climate-controlled environment. In this warm, humid climate, a working air conditioner is a basic necessity, but the flawed power system made it useless. The room key card also controls the power, and when you take it out to leave, the electricity immediately cuts off. This meant the AC shut off every time I left, allowing the heat and humidity to build up. It was incredibly frustrating to return to a stifling room after a day out. Even the reception area was hot and sticky.
The bathroom was another major letdown. It had a persistent, musty odor, likely from mold or mildew, and there were visible stains on the ceiling. The shower was poorly designed, with the head fixed in a position that sprayed water directly onto the screen, forcing me to hold it with one hand to shower properly.
To make matters worse, the swimming pool, a key amenity, was out of order for our entire stay. We paid for a relaxing experience but got one frustration after another.
This hotel fails to provide the basic comfort and functionality expected of a 4-star establishment. They need to address these issues to truly earn their rating.
翻譯
peheodethuong
河景高級大床房 禁煙
入住日期 2025年7月
家庭旅遊
4則評價
10/10
傑出
發佈於 2025年8月4日
Phòng vệ sinh sạch sẽ, vị trí khách sạn đẹp để check in các điểm đến ở Cần Thơ.
翻譯
Joe Cocker
城景高級房 禁煙
入住日期 2025年7月
家庭旅遊
19則評價
5.5/10
發佈於 2025年8月18日
Pool is nice.
Beds are hard. Breakfast is horrible.
Late checkout is possible across the world. Standard is 2 hours unless the hotel is busy. It is disgusting to ask guests to pay extra for an additional hour of late checkout. The hotel is the opposite of busy especially during offseason. I can only wish you good luck with this attitude.
Good location, friendly staff, so so breakfast, shower leaking water spilled everywhere
翻譯
Lee Johnnie
河景高級大床房 禁煙
入住日期 2024年9月
與好友旅遊
58則評價
10/10
傑出
發佈於 2024年11月4日
Great location as most activities are around the hotel and within walking distance. Staff are very friendly. Even the housekeeping staff keep their smile on and greeted me whenver passed by.
翻譯
M316571****
甄選套房
入住日期 2025年12月
與好友旅遊
6則評價
10/10
傑出
發佈於 2026年1月9日
旧地重遊,曾经入住过了,
訪客
河景高級大床房 禁煙
入住日期 2025年5月
家庭旅遊
5則評價
8.0/10
很好
發佈於 2025年6月25日
가족들과 나들이 히기 좋아요
야시장도 가깝고 호텔 풍경도 좋아요
翻譯
Mary Khojasteh
城景高級房 禁煙
入住日期 2024年12月
情侶
4則評價
8.5/10
很好
發佈於 2025年1月24日
Very good breakfast, Excellent location .
翻譯
訪客
城景高級房 禁煙
入住日期 2024年9月
情侶
3則評價
9.0/10
非常好
發佈於 2024年10月16日
the hotel is needed to remodel.
翻譯
訪客
入住日期 2023年2月
情侶
2則評價
9.5/10
優秀
發佈於 2023年3月10日
服務很好。說英語的人有限,但我們通過谷歌翻譯完成了工作。
原文由 Google 翻譯
AN LE VAN
城景高級房 禁煙
入住日期 2024年10月
商務旅客
41則評價
9.0/10
非常好
發佈於 2024年12月16日
Địa điểm rất tuyệt, n*** cầu đi bộ Ninh kiều. Bữa sáng ổn, phòng có rất ít ổ cắm điện