智選假日套房酒店哥倫布東 - 雷諾茲(Holiday Inn Express & Suites Columbus East - Reynoldsburg)

Overall this hotel was fine. The front desk staff was friendly. It was a bit dated, but they are in the midst of renovations, which I didn’t see. But our room seemed fresh and new.

The room was not cleaned very well. There was no soap in the bathroom and when i went to the front desk to request som the employee told me itmwas mounted on the wall. I informed him that the bracket was there but no soap was in it. He had an attitude and gave me a small bar of soap to use. The continental breakfast was nice though.

Everything seemed good except for the contracting/construction work in the room seemed very cheap and not good. Paint,plaster, bathroom work. Made me feel like i over paid. Room was clean and it was very quiet. Appreciate the rest.

We purposely choose Holiday Inn Express when we travel because in our experience they can be counted on to be clean and we can depend on the services we like. That was mostly true this time except the hand soap and bath soap were missing from our suite. Not a big deal, but we missed having it. The Kleenex box had three tissues in it, and someone’s dental floss was on the floor. They were having an especially busy weekend, though so maybe this was unusual for them. We just spent 8 nights in Holiday Inn Expresses across the north eastern states. This is the only one that disappointed us a little.

really comfortable beds and bedding. clean and quiet. good price and convenient location. i recommend this hotel.

Room was clean, bed very comfortable. Person at the desk was very competent, but not overly friendly. Good location

Staff was top notch. Friendly and on spot with everything from check in to breakfast, etc

There was apparently maintenance work going on when we arrive, there was nothing about this on website, and we did not get hot water till checkout day

This is the worst Holiday Inn I have ever stayed at. The neighborhood is nice with many shops and restaurants but the inside is awful. The hotel has some newer renovations, however, the quality of work looks horrible and everything is dirty. There is a need for attention to detail. As for the staff, they were cordial but not necessarily nice. I was hopeful based off of past experiences with Holiday Inn hotels and reviews but I would not stay here again. We didn't even attempt to try the free breakfast. Definitely not worth the price.