卡南代瓜温德姆速8酒店(Super 8 by Wyndham Canandaigua)

Requested a first floor room d/t physical limitations, room was on second floor. When we entered room,all seemed to be fine until I went to plug my phone in. There were paper napkins underneath the low "cabinet" the television sat on,and no available plug. Pulled the bed side stand out to plug in there and there was trash and toys behind it. The toilet was clogged and one of the pillowcases had a smear of something on it. The front desk clerk who was very kind, helpful and friendly (only good part of stay) got us another room, unfortunately still on second floor, and there was no remote to television. After another trip downstairs to front desk the clerk spent 25 min trying to set up remote. There was a dog in another room that barked incessantly. When leaving my handicapped son slipped on wrappers (assumed to be from the free " breakfast") and fell down the stairs. Not a pleasant experience at all. We travel a lot and have never had such an experience.

Bastante accesible, buen trato y limpia, acogedora

The staff at the desk, managers and housekeepers alike were friendly and helpful. Exceptional customer service.

Adequate, but considering this was supposed to be a smoke free motel, the hallway and room had a musty, smokey smell.

I was eaten up by bugs in the room. What was real weird was that my son was in the same room and didn't have any bites. I originally thought maybe it's the harsh detergents but it was clearly bugs.

Had a whole dispute because they checked in (I was not there) charged my card for a deposit and was charging me individual everyday for the price of stay of that day! Theft is what actually happened to me it took them three days to take care of the situation

The staff were excellent. The toilets are so low that it’s very hard for older people.

From the get go they were rude because I have had horrible experiences with hotels and my cc , so I requested to pay cash. They were anything but polite about it and insisted I have exact change. Getting through that , I checked out on Sunday and low and behold...they charged my card. Again.... My wife called and they were short , had no explanation or solution. She called again 3 hours later and was told it's been taken care of. The money still hasn't been credited back to my account and they are ride and not concerned about the inconvenience in any way

Although the room was clean and comfortable, the bathroom was in need of rehabbing/updating. Walls were peeling and there was mold on the floor near the tub. There was no hair dryer! However, the towels were clean, fluffy and smelled great! Continental breakfast was disappointing though, having only 2 items available. Limited dining area as well. Overall, it was a good value.