My reception by Naveen and Dorg was cheerful and helpful; they provided clear and good info regarding the hotel, parking, breakfast and meals in the adjoining Labour Club, etc. Our room on the top 9th floor had a good view towards the Lake Ginninderra, although another high rise had partially blocked the view. Our room was an end room, a more spacious upgrade offered to us by Naveen. It was very clean- every nook and cranny- compliments to housekeeping. It was also nice and bright, as was the bathroom. Decor is very modern and up to date. Bed was comfortable and we had good sleeps. The hot breakfast in the Club was of good quality and variety and good value. Parking on level3 and level4 of the carpark was easily accessible.
對於想要捕捉霍克城市風采的旅客來説,貝爾康納路酒店和服務式公寓是一個理想的選擇。附近很多景點,包括Zone 3和Jasmine Traditional Thai Massage都離酒店不遠。酒店坐落於Big Splash Waterpark邊,附近還有很多景點包括Belconnen Arts Centre Inc和Milky Way Photography Workshop Canberra。客房內的所有設施都是經過精心的考慮和安排,熨衣設備在滿足您入住需求的同時又能增添家的温馨感。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。如果您喜歡安靜的用餐,酒店可以提供房間送餐服務。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的Turkish Delight Restaurant(Turkish Delight Restaurant)(西餐)、Bella Vista Restaurant(其他)和Boost Juice Bars(其他)不妨可以試試。酒店休閑區提供了各類設施,您可以在這裏舒緩身心壓力。酒店的會議廳提供優質服務,是眾多商旅客選擇入住這裏的原因。多國語言工作人員的服務,將為您消除在異國的語言障礙。
We booked this hotel under ”Luxury escapes” and it certainly wasn't luxury! When we got there the receptionist was absolutely terrible (no customer service skills whatsoever) and not to us but to others as well. When asked about parking she said it's just across the road. Asked her how to get there and she gave us a printed form and said that should tell us - no explanation of form of direction. When reading the instructions it was very confusing and it took us a while. We were meant to receive a free bottle of wine and a voucher. Didn't get that, I had to call reception to ask for it and had to go down to reception to pick it up. Got back to the room and there was 1 wine glass. I gave up and on the following day asked for another wine glass. She said she would send it up via housekeeping......it never came. On the second day we had to evacuate because the fire alarm went off. My husband has a walking stick and finds it very difficult to move. But we did it. Got the site where you go for evacuation and there's no one there to direct us or anything, I find that very poor especially in a hotel. I had booked previously to go back in April but I quickly cancelled it. Worst hotel I've ever been to
Don't waste your money or time. Booked a double room, was told there was free wifi, there was none. Was told the room uad an ensuite, it had a shared public bathroom. Television didn't work, and it took nearly 4 hoirs for them to program a room key. The onsite cafe was non existant. If I had to guess, the matress was 20 years old, with springs that seemed like they had better days. For 100+ a day, just spring for a hotel room. This was barely adequate for a backpacker dorm, bit 3x the price. About the worst establishment I've ever stayed at, and as a truck driver who has been in a dive or two, this speaks volumes.
We 4 adults shared a 2 bedroom suite on arrival we received a warm welcome from reception staff, . directed to our suite and give keys . This was our first stay at Meriton,we were delighted to enter a spacious light filled airy and very clean apartment, in our opinion our necessary comforts of home away from home. On our arrival and departure our first impression remained, 5 stars! to Yar and Alina at front desk cheers and Thanks, house keeping staff on presentation and cleaning of all items and furniture,Wow! You all set the standard for the hospitality industry