The hotel is perfectly positioned for the centre of Canterbury, everything is within walking distance. The rooms are clean and fresh and have all the amenities we needed for our stay. All of the staff members we encountered were friendly and welcoming.
I think the hotel did seem a little short staffed during our stay, we did have to wait at the bar a number of times before someone came around to serve us. I also had an issue with my room key and had to wait at reception for a time until someone appeared. We saw a number of new recruits being shown round so it looks like this issue will be short lived. All in all a very pleasant stay and we will be back next time we are in Canterbury.
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