Verified traveler
2023年9月4日
The hotel aims for a hip atmosphere. My room was fine, with a side view to Table Mountain. The front desk people were quite friendly but not super organised. When I arrived at 3, I was told my room would be ready by 4 (it was 5). They temporarily lost a bag I left with them, until I found it in the back of the luggage room. They said their key-card-making machine wasn't working, so they escorted me to the room to let me in and said they'd bring a key by later (didn't happen). Finally, on check-out I was told I owed 30-something rand for taxes, and no, they didn't have change for my 50 rand note.
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