開普敦機場凡爾德酒店(Hotel Verde Cape Town Airport)

Great location for the airport and the free shuttle is perfect. The hotel is very comfortable and has everything for a great overnight stay. My only gripe is the staff all.standing around in groups chatting loudly at breakfast and having to wait 20 minutes for change in the restaurant in the evening.

不開心！雖然這個地方很乾淨，餐廳的食物也很好，但他們的服務很差！ 我當然不會向任何人推薦這家酒店。 我只睡了一晚，早上醒來發現馬桶壞了。這部分是可以理解的，但對這個問題的糟糕反應讓我心煩意亂。 當我發現廁所壞了時，我聯繫了接待處並解釋說我需要緊急使用廁所。只有在另一個電話之後，15分鐘後才有人過來聲明廁所確實壞了，他們會要求維修人員上門維修。我告訴他我急需上廁所，他說他會帶著一張空房間的卡回來，這樣我就可以去那裡。 又過了 15 分鐘，又打了兩通電話，但沒有幫我去另一個廁所的卡。我放棄了，不能再等了，在廁所裡做了我的事，用一個臨時水桶沖掉了所有東西。所以基本上不是糟糕的客戶服務，而是實際上沒有服務或解決方案。 快進 30 分鐘後，我在結帳處抱怨這種情況以及我是多麼不高興。 即使在我說我將寫一篇非常不利的評論之後，他們甚至認為打電話給經理還不夠重要。他們只是道歉（非常輕微）。 從來沒想過我會在四星級酒店看到這個。 如果您想住在這裡，請注意。請注意我的警告，因為他們使用可持續的做法（例如使用灰水作為廁所），與普通的普通酒店相比，便利設施可能會出現更多問題。這本身不是問題，也不是值得讚揚的，但這意味著您需要了解您的酒店並擁有良好的響應系統，這樣客人就不會陷入尷尬的境地！ 顯然，這些類型的問題還沒有重要到需要解決的程度。由於缺乏回應和忽視，我不會建議住在這家旅館。

Great location, cleaning and service. But if I can give you a suggestion you can't ask a client to pay a slice of bread during a lunch in your restaurant.

Mooi schoon hotel, waarde voor je geld. Op de kamer was de airconditioning wel te veel aanwezig, heb ik maar uitgezet

Accommodating staff, best location for a hotel next to the airport.

Ondanks dat het hotel dicht bij het vliegveld ligt, is er nauwelijks geluidsoverlast. De vriendelijkheid en hulpvaardigheid van het personeel is uitmuntend. Het ontbijt is heel erg goed (lekkere verse ommelet). Ook s avonds in het restaurant gegeten: geweldig. Volgende keer naar Kaapstad: ik boek hier weer.

Total chaos at shuttle pick up from airport - lots of people staying at hotel. People pushing in front of each other to get in small shuttle bus. Hotel staff should be there when the late flight comes in to help with the situation. Plenty of staff on site so why not have somebody at airport when they know lots of people coming. Women and children being pushed out of way. Waited an hour to travel a 3 minute shuttle. Not able to walk with luggage and for safety reasons.

Excelente opção para quem precisa fazer um stopover em Cape Town...hotel muito bom, localizado ao lado do aeroporto, com translado incluído e gratuito....atendimento muito bom...quarto confortável...ótimo café da manhã. Possuem bar e restaurante nas instalações. Cheguei de noite, com o intuito de, na manhã seguinte, alugar um carro e seguir viagem pela Garden Route...e o hotel foi uma excelente escolha...surpreendeu.