Have had such a lovely stay at this hotel The Reception staff at check in were very welcoming and efficient. I booked a deluxe room and had a lovely view of table mountain. The room was a little bit dated but very clean and the bath was enormous! Lovely comfy bed too! The breakfast was fab plenty of choice and was included in my price! We didn’t eat dinner here but went to the restaurant bar in the evening when we got back from our trips. The barman Devine couldn’t do enough for you! He was so kind and helpful . Always on hand with our drinks ! They made the best Pina Coladas too!! Great hotel ! Would definitely return here to stay again !
翻譯
訪客
入住日期 2024年2月
其他
0則評價
2.0/5
發佈於 2024年2月4日
My recent stay at this hotel left much to be desired, and it's only fair to share the experience so others know what they might be in for. First off, there was a noticeable lack of essentials like shampoo in the room, which is pretty basic stuff. The fridge boasted a sticker promising complimentary water, but it was empty the whole time I was there, plus it barely kept anything cool. Then there were cockroaches hanging out near the breakfast spot, which is a big no-go. Mentioning it to the staff didn't help; they just didn't seem to care. Also, there was no room service menu in the room, and when you call them up, they either push you to come down or warn you about extra charges for room delivery. Not cool. If your room is on the fourth floor, be prepared for a not-so-silent night with all the noise from the bar below. And for a place that's trying to pass off as upscale, having just one kind of coffee (just filter, really?) at breakfast is pretty underwhelming. Honestly, with all these issues, I can't recommend this hotel as a 4 star stay. It's a letdown, especially if you're expecting a smooth, trouble-free stay.
翻譯
訪客
入住日期 2024年1月
其他
0則評價
5.0/5
傑出
發佈於 2024年1月8日
The staff and doormen were AWESOME! The doormen really know how to make a guest feel safe and comfortable. They had no problem escorting women to nearby places at night to ensure their safety. The breakfast buffet was good and had many options. There were a lot of good restaurants nearby. The room was clean and modern. The location was great, centrally located to the hop-on-hop-off bus. A short walk away from the marina.
翻譯
訪客
入住日期 2024年1月
夫妻/情侶
0則評價
3.0/5
發佈於 2024年1月1日
We’re staying here in part because we’re on a trip we the G Adventures and they put us here. Also, we booked a great white shark cage dive and they pick us up here. It’s a big city hotel with all the usual amenities. With that said, it’s really out of date. The restaurant lacks any appeal and the food was poor tasting. The service was bad in that they didn’t deliver an appetizer and a drink. The elevators do not tell if they are going up or down. Also, our room has an odor of smoke covered up by room deodorizer.