聖胡安水和海灘俱樂部酒店(San Juan Water & Beach Club Hotel)

San Juan beach water club has always been my go to when I one time Puerto Rico. They are currently in renovation. They are switching owners, so they are changing the look of the place and updating it.

for the tv not to work should’ve been something mentioned during check in

The staff was very rude. While Dino go was given a used spoon from another table. The ceiling in my suite was falling. Holes in the wall of my room. Construction going on in and around the building. Tapping above my room from other guest. The stay was horrible. They shouldn’t be open while under construction. The staff continuously ignored me and catered only to white staff. After making complaint to hotel manager staff ignores me. This was the worst trip ever. I’ve wasted my money and felt extremely uncomfortable. I work for top tier hospitality and I am appalled that I was treated this way. Worst experience ever and I will be yelping my entire experience.

They charged me a lot of money and the place is under construction. It does not have parking and although they offer valet parking it is quite expensive. I found a cockroach and it's not like it was 7 years ago.

It was away from everything. They charged you to park as a guest. Parking was scarce so you had to pay for valet parking at the hotel. The room was small.

The rooms are nothing like the pictures I went 2 days without hot water! Then there where roaches in my room! Horrible stay will not recommend!

Limpieza increíble ! Cuartos hermosos! Excelente servicio !

No me gusto nada nos trataron muy mal estoy en la espera de mi rembolso .