舊卡塞塔Chiesa dell＇Annunziata附近酒店

I was here on business in May for two weeks and was pleasantly surprised by the elegance of this hotel. Upon arrival at this regal hotel the manager greeted me in English once he knew I wasn't Italian. He went out of his way to accommodate me in getting into my room. The room were very clean and decorated elegantly. Just perfect for my 2 wk stay. Each night I would sit in the Lobby/ great room/ Bar and admire the beautiful surroundings along with the people watching. The Bartender Lucianno was very pleasant to talk too. The Hotel Manger was always friendly and treated me with respect, kindness and consideration. The Hotel is surrounded by concrete walls, shrubs and metal fencing. They also had a security system set in place at the gate. I felt very safe there. The hotel came with NaBoo Spa and I took full advantage of their services with several massages, steam rooms and pools. The Manger at the NaBoo spa that spoke English, beautiful lady with Long Black Hair (wish I could remember her name) was very kind and considerate to my needs. She always explained everything in detail and gave me a tour of the Spa. I definitely took advantage of the services there with a hot stone massage by Rosanne, a destress massage, steam rooms, saunas and pool area. The pricing was very reasonable. I consider this a world class spa with professional staff. My company will be doing business in the area for the next 4 months and I let them know that this would be the place to book my colleagues. Can't say enough about this hotel and can't wait to come back in September.

有資格的工作人員,總是細的!新高樓房好!不再有,而是一座精美的,完全改造!負注:忘記,被除並用金屬,給出了一種不安感,在裏再也沒有洗!真可,因爲這讓房間不舒服!

通過Agoda預訂很容易。將車停在酒店外面卸行李,經理幫助。然後在酒店對面停車後,每天10歐元,在一個安全的攝像頭記錄區輕鬆入住。入住時,我們升級爲家庭房,這是兩個帶陽台的房間。房間乾淨舒適。那天晚上在外面一家很棒的餐廳吃飯,第二天早上在酒店吃早餐,足夠了,然後步行公園退房。總的來說很棒的住宿,會再次入住。

這是我第二次訪問阿誇佩特拉。第一次我對米其林星級餐廳、酒吧和水療館的建築、優質的服務和總體可接受的價格印象深刻。我們住在一個很可愛但很小的標準間。第二次參觀我決定去套房住兩晚。讓我們從積極的方面開始:-房間很可愛。很棒的裝飾,寬敞,兩層以上,樓上有一個很棒的露台,樓下有一個很好的陽台。兩個浴室。如果需要,甚至兩個孩子都很棒。有一些磨損和撕裂的跡象很容易修復(見照片),但總的來說沒有對房間的抱怨。-我們吃的很棒。毫無疑問,他們使用了最好的食材。-有些職員受過訓練、經驗豐富,專業。特別是那些也在波爾戈拉洛坎達工作的人。現在,底片:-我們打電話和發電子郵件來更改抵達日期。我們通過電話和電子郵件與員工交流時,他們既無專業性又無頭緒。一個每晚每間客房收費300歐元的酒店,怎麼會有人通過電話回覆粗魯、不會說英語、缺乏熱情好客的基本技能。這不算是一個好的開始!-我們一到房間的空調就壞了。我不得不打兩次電話,兩次接電話的人都是粗魯的和不專業的(一定是上面的同一個人)。沒有道歉,沒有解釋。沒什麼!荒謬。它最終被修復了,但是當它在外面30°,空調不工作時,你道歉,你不會對客戶表現出惱怒。-有時房間裏有令人不快的污水味。當然我知道度假村很偏僻,他們有自己的系統。不過,如果你要5星的價格,你提供5星的標準。-現在去早餐服務。不幸的是,服務被打中了,錯過了。當由米其林星級餐廳的人事服務時,它很準時。專業且勝任。其他工作人員過去常常填寫的沒有任何線索。缺乏經驗且不專業。我愛上了他們,因爲他們很有禮貌,但標準很低。自助餐很棒,儘管考慮到房間的價格,收取額外的Pochet雞蛋費用感覺像是搶劫。-我們第一天在那裏吃過午餐,我意識到自上次訪問以來,價格幾乎翻了一番。在偏僻的地方買麪食?來吧!12歐元買當地葡萄酒,外面的餐館賣的同樣價格是3歐元?6歐元買一瓶水?如果一切都完美,我會理解四季的價格,考慮到位置和服務不高,考慮到大多數成分和葡萄酒都是本地的,爲什麼多收費你的客戶?-我們在第二晚吃了一頓美味的晚餐,服務非常好,但仍然,因爲自己在當地的阿格利尼科被收取45歐元,感覺像是搶劫。我是當地人,我知道當地的價格。雙價酒店價格不穩。當你使用x4時,它只是網格化。-雖然Spritz是15歐元,但池邊的服務是不存在的。這是真的嗎?

Menna who served us breakfast each morning was the star as far as the staff are concerned. She remembered our coffee order each morning. Breakfast room overlooked the pool which was a very relaxing place. The October warmth allowed us to sit by the pool each late afternoon. Air conditioning required asking the front desk to turn it in. Not acceptable. The curtains were coming off the rails. Not acceptable. The wifi was very slow. Not acceptable. Hot water was not very hot. Not acceptable. Noisy neighbours with screaming kids in neighbouring rooms. Not acceptable. Location of Caserta allows easy day trips to Naples, Pompeii and Salerno. Would we stay there again? Probably not.

在一整天裏體驗了一次非常愉快的住宿。房間整潔乾淨,接待員非常友好,早餐服務很準時。酒店靠近皇家宮殿“Reggia di Caserta”,步行15分鐘,距離連接後者的主街步行5分鐘,後者也有很多咖啡廳和商店。值得推薦!

The hotel is very new. The location is away from the city center (which I prefer). Our room was spot clean and included a fridge and safe. The immediate area has everything you need. Lots of places to eat nearby. Free parking inside a gated area is a plus. The staff was friendly and helpful.