Very friendly staff! Would definitely stay here again. Room was clean. And halls were quiet. And for the rate you can’t beat it! Breakfast was good and hot. All around nice hotel! Close to the highway. Very clean ground. Pool was nice and clean.
Upon arrival to the hotel, the front desk staff were efficient and accommodated my request to the top floor. The room has a sheet that states the executive floor rooms will receive a nightly snack. I called to the front desk to inquire and the lady had no idea what this was and wanted to send maintenance to see the paper. Of course I declined maintenance coming up. I’m in a room that does not face the pool and there is a lot of traffic noise. I use ear plugs when sleeping and kept the fan on. My room has a king bed and chair with ottoman. Coffee maker and fridge. Bathroom is clean. Toilet is very low and a challenge to me as I am very tall. Dinner last night was pork loin which was delicious; baked potato and salad with iceberg lettuce. I had a margarita which was a mix and not too good. The bartender definitely lacked professionalism and was not friendly. She needs a course on good customer service skills. Breakfast buffet was adequate with potatoes, eggs, sausage, pastries, cereal, waffles. The coffee was very good. This stay was booked for me. I’m not sure if I would stay here again.
卡斯珀Residence Inn 酒店是結束一整日忙碌的行程或工作後放鬆身心的好去處。 酒店距離Studio City East157m,距離Happy Days Liquors / Butch's Bar亦不過是1.76 km。此外,距離Highland Park Community Church亦只是1.51 km,非常適合前來觀光遊覽的旅客。房間內不可吸煙。 私人廚房設有雪櫃,非常方便。住宿的游泳池設有恆溫游泳池。 去健身室健身,保持強健體魄。 住宿提供網球場及高爾夫球場,讓您可以好好鍛鍊身體,十分適合一眾熱愛運動的人士。這裡有餐廳,為您的住宿提供各種餐飲選擇。此酒店亦提供燒烤和兒童遊樂場等設施。 住宿提供24小時前台服務,全天候照顧您的需要。 住宿設施齊全,提供行李寄存和洗衣服務。最近的機場是卡斯珀機場,車程為20 min。 開車前來的住客可以使用免費停車場。
We are platinum IHG members so we can judge hotels quite well, and we are also 40 year business owners. We can’t wait to go back to this hotel. It is a clean, well maintained hotel in very good condition. It is easily accessible being just a short distance off the highway, but just far enough to be very quiet. That fact, plus great beds and bedding made for excellent nights’ sleep on the four nights we were in Casper. Very clean everywhere. Going out the main door in the morning is like walking into an oil landscape painting. Gorgeous views. However the very most impressive thing about this great hotel, is the fantastic staff. Lisa on the front desk and the bartender Rae are both awesome! They both helped make a wonderful stay even better.
訪訪客Every hotel has their opportunities but in my book its all about how you handle those challenges. The staff here from the General Manager to hHousekeeping to the Front Desk should lead a training because they do it right. Hind, Alex, and Diamond were just a few of the people we interacted with over our 3 day stay and they were incredibly attentive, kind, and service focused. Everytime my husband and I walked in we were greeted. When the a/c wasn't working quite right they replaced the whole unit. When I became sick on the second day they went out if their way to make sure I had everything I need. This was the 4th hotel I stayed in during my road trip and hands down the best. I'm normally a Hilton loyal guest but after this stay I will definitely be considering a switch to IHG. If you're traveling to Casper and you need a place to stay, definitely consider this hotel. You won't be sorry!