悉尼曼特拉城堡山酒店

工作人員並非 24/7 全天候解答我們的問題。 406A 的門鎖不安全，任何人都可以打開，因為它壞了，我們打電話給接待員，她答應給我們換到另一個房間，但她不會再回來拿我們的鑰匙卡，但當我們再次打電話給她時，鑰匙卡還在，我們憂心忡忡地睡著了，我睡不安全，因為我覺得我們睡不安全。第二天，她給我們換了 401A，浴缸裡沒有淋浴，浴室淋浴是鎖著的，微波爐很髒，我的同伴發現了 2 隻小蟑螂，沒有加熱器。垃圾桶裡仍然有垃圾，枕頭套很臭......對我來說，我不會推薦這家酒店給其他人，我對住宿和經歷感到非常失望......因為我付了錢，卻得到了我們期望從你們酒店獲得的良好和優質的服務。

這家飯店地理位置優越，非常適合商務旅遊。週邊有很多商務設施，附近也有不少餐廳。

Good value for money. Plenty car space.

My experienced wasn’t bad. Location is very close to the train station, for the price it’s okay. Shout out to the reception a guy who served me when I arrived. He offered me a can of drink because it was sunny and I was walking from station to the accomodation. Great customer service. One thing that I don’t like was the mini bar fridge it was damaged. One night I arrived into my room, I nearly slipped, there was water everywhere from the fridge all the way to the door. I rang up to discuss the issue no one answered. I decided to put all the towels in the floor to stop the water. My issue was HEALTH & SAFETY of the guest. Aside from that issue everything was good. Ildelyn Geelong vic

Reasonable price, but the hotel looks a bit old and has an unpleasant odour. The carpet definitely needs a deep clean, and the air conditioner was dripping all night. The one good thing about this hotel is the excellent customer service. Car park was great, overall it ok.