考丁省y Cultural Rucamanque Ecological Park附近酒店

El hotel es excelente. Las habitaciones limpias y en muy buen estado. Son silenciosas y tranquilas. La atención del personal súper amable. Lo malo: el restauranre. El chef es un secuesteador serial de sabores, ya que los platos llegan sin ningún tipo de condimento. Ni siquiera sal. Pedí un ceviche, y no tenía limón, ni leche de tigre, ni sal, ni picante. Parecía una ensalada insípida. El risotto que comió mi marido era un arroz hervido y pasado sin sabor. El viaje anterior pasó lo mismo con los fetuccinis. Horrible comida, arención mediocre.

We stayed in the Enjoy! Pucon for 4 nights in February of 2024. During our 4 day stay we got to sample 3 different rooms. This is because I am handicapped and the hotel did their utmost to accommodate me. My thanks to those who helped out. You have my deepest gratitude for your assistance and understanding. When we arrived check in was a nightmare. Cars everywhere outside. People in long queues to check in and no organization to any of it. We finally got to our first room 405. It has a nice view of the volcano. It had AC. A double/king bed, although a bit too soft for my tastes, and it rolled very easily across the floor. The room was an adequate size for a man with an electric scooter. The bath/shower is where the room fell short. It was not designed for tall/large people. The water pressure was great in all the rooms but the distance from the back wall to the tub edge must have been only 2 feet. Hence the shower curtain was hung directly above, and once wet, would stick to you like plastic wrap. Chile has not learned about curved shower rods yet... Day two, we got moved to a room that was not handicapped but better for me, 236. It had a proper shower (good water pressure) with zero tub so it was wide enough to bathe without being entangled. This room had a great bed, firm, and did not slide around the room. This room had a view of the hotels air conditioning, however this did not bother us. AC worked well. Day three, We hit the jackpot and got the only handicapped accessible room, 201. This room had tons of space for my scooter. It had a proper handicapped bath with a wheel in shower (good water pressure) and tons of grab rails!!! It also had a great bed, firm, and no sliding around the room. The view was of the hotel's tree, however this did not bother us. AC worked well. Some of the things that need some work to get to five star status, Handicapped ramp access. Still some ramps needed by the pool towel desk. The elevators are very small. I could only fit in one of the three elevators without taking my scooter apart to make it smaller. The resort ran out of pool towels at 4PM on Tuesday afternoon on a sunny 90+F summer day. Really? Buy more towels or a washer/dryer! Getting ice was a issue, there is no self service ice machines. The bar staff seems to only want to give out very small quantities at a time. I need ice for my medicine and I have ice in my drink all day and night. Stop being stingy with the ice!!! Breakfast was plentiful but the mostly the same each day. Housekeeping services were great. The pool was deep and refreshing when I could use it. Location is excellent. Right in the center of Pucon. Great access to shops, restaurants, etc.. I would stay here again but reserve a room earlier to make sure I get the one handicapper room.

Really enjoyed my stay here, the beds were the most comfortable I had slept in during my 4 weeks in Chile, thick duvets, massive pillows, curtain for privacy and charging plug. Food was good and location is easy to get to. The staff were great, very easy to chat to the bar and reception staff. There was a DJ one night I was there which was really fun I couldn’t help stay up when I was meant to be hiking up the volcano at 4am. They did forget to make my sandwich for the tour but other than that they were helpful. Very nice interior and plenty of different rooms/spaces to chill or socialise.

很舒適和乾淨,很好的位置步行中心,價格優質,我完全推,牀很舒適,整體的服務很不錯,可以安靜地睡覺,房間有一切需要做的感激的待會。

Inmejorable vista, buen desayuno, personal muy amable. Lo malo es que no hay respeto alguno para la tercera edad, por lo menos deberian advertir que la habitación queda en tercer piso sin ascensor. Deben mejorar el respeto por los viejos.