I stayed here for 5 days. The views are incredible, the food is great, the room was excellent, the staff was generally helpful and friendly, I was also surprised how little we ended up spending on food after all that room service. Some gardens like Alejandra are walkable if you can stand the heat. There are a view things you'll need to expect though, when coming here. They don't take credit cards, so be ready to pay cash. There is no ATM anywhere nearby, Balamban may be the closest. There are no taxis on the mountain road, and the hotel can't help find you a ride. There are vans that run up and down the road intermittently but they're usually full and won't stop. If you don't want to hitchhike, plan transportation in advance. One other unavoidable thing is bugs and lizards. It's in the middle of the mountains and surrounded by jungle so this just needs to be expected. The room was clean and comfortable but they will get in, mostly ants. There was also a power outage in just our room, they weren't aware until we contacted them and they were able to restore power once they knew. A few menu items seemed consistently unavailable. Some contacts like ”front desk” were not open/responsive much, but others like the restaurant would be able to help instead, it's a small and casual place with only a framework to be bigger, a bit wonky :) Again though, as a mountain retreat, it's amazing.
This visit to Marco Polo truly saddened me. If you read some of my past reviews of this hotel I noted it was my favorite place to stay anywhere in the world. This was my first post Covid visit and I was shocked and disappointed. - Basic maintenance has not been completed. For example, there is a glass elevator that goes to Blu their rooftop restaurant. This elevator was out of order and when I asked why I was told “Covid.” Covid travel restrictions were lifted a long time ago and that’s no excuse. In a second example, we returned to our room after a long night and the key did not work. It turned out the battery in the electronic device on the door needed to be replaced and the front desk understand the issue immediately, so this must happen often. Good hotels replace these batteries on a schedule so the guests never suffer from dead batteries. - Service, which used to be outstanding?@, is now unacceptable. First, the English language skills of most employees we encountered were sub par. Second, the person who checked me in was being trained, so the check in process was very slow. Third, service at the poolside bar during lunch was slow, the waitstaff inattentive and they failed to include my banana shake on the bill so as we are leaving the grab us and give us a second bill to pay. Fourth, service at breakfast was terrible. I had to ask for black tea three times before I got it, seeking some out 3 times as no one ever came to check on us. When we arrived around 9 AM there was no bacon (later replenished with bacon that looked so bad I did not even try it, fatty and not crisp), there was 1 banana, which was never replenished, there were no juice glasses (later replenished). The food quality was adequate but not nearly up to pre-Covid standards. Overall the service was lacking. - I was also disappointed that the lobby lounge, which used to have live music every night now has piano music only and only 1 night per week I am told. - There was a cart of dirty linens in our hallway both days Some of these things are not expensive or hard to fix. It doesn’t cost a lot to have live music in the lounge nightly as there are lots of singers groups looking for opportunities. It doesn’t cost a lot to make sure you change door card batteries regularly Others are basic requirements if doing business. For example you don’t leave a glass elevator to one of the most expensive restaurants in Cebu out of order for month/years. I am purchasing a condo unit in Marco Polo residences and expected to regularly visit the hotel for meals/drinks, but if this is the quality and service we can expect, then I will not be utilizing their services.
酒店致力於將獨特又充滿新意的設計、創新的服務理念和當代的科技設備,以平價的方式提供給需要不受打擾、又追求品位的時尚旅行者。酒店坐落於宿霧的商業區,可以方便的步行到附近的商業場所,也可以方便的到達宿霧的其他熱門景點。Quest Hotel and Conference Center Cebu(宿霧探索酒店)擁有10個會議室以及多功能廳,可以舉行各種會議、宴會等活動滿足不同的需求,無論是個人需求還是商務活動,都可以找到您所需要的場地。讓您充分享受現代生活的舒適便利。Quest Hotel and Conference Center Cebu(宿霧探索酒店)的商務中心配有全套的設備,並提供無線網絡供使用。可以滿足基本的商務需求,如打印、傳真等功能。酒店還設有禮賓部,提供客人各種幫助。酒店還設有多個餐廳,以及客房送餐服務,讓您在繁忙的工作旅行之餘,不忘好好的犒賞自己。
宿霧紅星球酒店坐落於宿務市區,優越的地理位置使它成為宿務一個令人嚮往的住宿選擇。 在該地區觀光很容易,Charlie\'s Corner、Paulina Constancia Museum of Naive Art和Cebu City Philippines Temple都在酒店附近。從酒店出發可方便前往市內的眾多著名景點,包括University of San Carlos Museum、哥羅多博物館和Bugho Waterfalls。客房內的所有設施都是經過精心的考慮和安排,包括熨衣設備、房內保險箱和空調,滿足您入住需求的同時又能增添家的温馨感。除此之外,配備有24小時熱水和吹風機的浴室是您消除一天疲勞的好地方。酒店提供的體育和休閑設施,旨在為旅客營造多姿多彩的住宿體驗。酒店配置有商務中心,定能滿足您商務活動方面的需求。24小時開放的前台服務可為您隨時提供訊息,以幫助您探索這個魅力之都。