賽蓮娜俱樂部度假村的評論

位置：到達酒店之前道路非常崎嶇不平。酒店周圍沒有事情發生。房間： 我們住在兩間可通往泳池的豪華套房。衛生水平值得懷疑——地板很粘，室外淋浴有故障，停電兩次，其中一間套房的鎖壞了——房間根本無法上鎖。大多數浴室用具都生鏽了。超低水壓。泳池：不清晰，可以在花園泳池中發現一些塑膠。然而餐廳旁的游泳池看起來很吸引人。海灘－漲潮時看起來不錯。僅在漲潮時。從酒店可以看到美麗的日落。服務：一般－沒有什麼令人難以接受的。餐飲：第一天的自助早餐很不錯。點菜不太好。要求黃油並被告知他們沒有黃油，但有烤麵包機和果醬。第二天的早餐自助餐種類非常有限，點菜也不好。

我們在這裡住了 4 個晚上，雖然我想在莫阿爾博阿再待一兩天，但我很遺憾住在白沙灘上 - 所有的活動都在 Panagsama 海灘進行，而且是您應該停留的地方。白沙灘更像是堅硬的石頭和流浪狗海灘，您距離莫阿爾博阿提供的所有酒吧、餐廳和活動場所僅數英里之遙。 至於塞雷納俱樂部，那就還好。工作人員很可愛，場地也不錯，但我們住的花園別墅遇到了問題——電視壞了，無線網路無法使用，淋浴的水流很弱。通往飯店的路是一條坑坑洞洞的土路，所以請戴好帽子！一個積極的方面，如果你可以這麼說的話——我們從奧斯洛布回來的時間被推遲了，並且會錯過中午12 點的退房時間，但他們好心地將我們的東西搬出了房間，這樣我們就不會承擔50%（！） 的遲到費用結帳費用。我的伴侶反對他們這樣做，直到她聽說他們要收費多少……我還從酒店租了一輛摩托車 - 事實證明，它屬於其中一名員工。在我租用的最後一天，喇叭停止工作，業主堅持要我支付 350 比索的「損壞」費用。我付錢是為了避免任何衝突。

住過的飯店。 ☹️☹️ 服務不再符合所顯示的「標準」。過時的房間。另一個時代的水龍頭充滿了石灰石。房間裡沒有無線網路。早餐： 不提供所顯示的選項。被忽視的外觀給人一種被遺棄的印象。工作正在進行中，這是絕對必要的，因為今天我們後悔留在這裡。它離一切都很遠。儘管如此，工作人員還是很敬業，並竭盡全力盡可能地減輕我們的失望。一次大整容將為這家隨著時間的推移而惡化的酒店帶來最大的好處

住宿設施和游泳池有點舊，但維護得很乾淨，使用上沒有問題。周圍的風景非常好，室內的景觀也很棒。工作人員都很友好而且非常專業。 不過，可能是因為餐廳不太適合我們的口味，但我覺得口味需要改進。

與我最喜歡的 Hale Manna 度假村相比，度假村的價格有點高（4000 PHP 含全套早餐）。此房價包含一份免費早餐和訊號強的無線網路。 我本來打算住兩晚，但由於以下原因改變了主意： - 無線網路訊號弱 - 免費早餐沒有選擇 - 只提供雞肉托西諾。我抱怨了，因為我只有在支付了度假村第一晚的費用後才收到通知。 - 早餐的選擇都很小（小煎蛋捲、鹹牛肉、2片冷麵包和2小片鳳梨片）和咖啡。 - 餐廳沒有像其他度假村的早餐區，早餐區提供麵包和糕點、水果、麥片、咖啡和茶以及果汁作為第二份。 - 經理 RJ 通過將我的房間升級到 Casitas 3 來恢復服務。如果您打算住一晚，請不要選擇星期六。 - 只有一個手機聯絡號碼來提出您的要求，當我要求更換水壺時，沒有人回答。 我決定第二天就去看看。

Friendly and efficient staff. My siblings and I opted to come here for a last hurrah before my brother moves overseas. We travelled with 2 small children. Great choice, they have kiddie pool and it’s open until 10pm. Beach fronting so it’s convenient. Restaurant is open breakfast straight to dinner. Friendly, flexible and efficient staff.

My Titas from Canada and US together with my Cousin who work from Dubia and other cousins decided to have a beach break after the wake of my Tita so we all decided to try Club Serena Resort. It was the best choice we had because we had rested and enjoyed a lot. The accomodation was perfect and the staff was so accomodating that it turns our mini vacation in a perfect gate away. Everyone love the place despite the slight problem of the wifi because of its serene place that its almost a private resort for us even there are other guest. We surely go back in this place.

Great small resort in Moalboal, no so hard to find in the north side, the beach is really good, good spots for snorkeling, saw some sardines in the mornings. Staff very helpful, room clean and tidy, restaurant offers different choices of food for local and westerns! Nice experience

Great Resort. Beach is beautiful, the pool is fantastic, the rooms were great. The staff are fantastic Richard at the front desk is an absolute gem. It’s our second time here and it’s a great spot. We paid 6k for a great room. It’s about a 15 mins from the main town so having transport is a must. Highly recommended.

Had a very brief stay, but the experience was good. Staff welcomed us with drinks and snacks and accommodated requests for use of safe and takeaway breakfast. They also assisted with luggage (there's a flight of stairs to reach the villas). The room is romantically lit, with good quality finishing, and they provided an air purifier. Unfortunately there were mosquitoes, which is to be expected. The security is mainly located at the gates of the entrance to the hotel, though the property has beach access, and I did wonder how safe it was that the sliding doors to the rooms had no locks and the balcony in front of it was not exactly insurmountable. We checked out in the wee hours of the morning, and it wasn't a problem. The roads leading up to the hotel are narrow and takes some time for a car or vane to navigate. Toiletries provided were comprehensive, and they had a very handy and necessary hair dryer in the room. Compound is large and there is a pool and bar area.

I was so stress out back in the city because of my work and I really want to go to the beach somewhere in Moalboal for a quiet time. Good thing I knew about this in Moalboal where it’s secluded and I can really take some break from the hustle and bustle. The food were really delicious, and I really had great quiet time. Thanks Club Serena #BigEarTours #BETClubSerena

Excellent customer service

I stayed in Club Serena last weekend of March with friends, we occupied a couple of the beach front casitas. Given the resort's location (a bit hidden, accessed via a relatively obscure road from the highway), I was impressed with the casita, furniture well-appointed, sufficient airconditioning, and with a view of the ocean and afternoon sunset. The pool was clean, the resort restaurant comfortable and the staff very welcoming and helpful. The beach is right outside, so you can immediately begin snorkelling and easily arrange to do the sardine run at Panagsama Beach. The only drawback was there was a water pressure problem the day we arrived (i.e., no water in the room for toilet and shower), but this was resolved the next day. Other than that, I would definitely come back, and would recommend this resort to my contacts.

We had a very enjoyable stay at the resort. I wish there was a safety deposit box and a hair blower. Also the treehouse 2 that we stayed in doesn’t have warm water, it’s not working and the aircon is old and bit noisy. Other than that, everything is wonderful.