維拉之屋酒店(Viva Rooms)

This is a hostel/boarding house. Felt uncomfortable walking into building. Receptionist said it was guest house however when booking it was classed as 3/ 4star hotel. Photos on Web are enhanced to look more modern. Rooms felt old, dirty and noisy. Not elevators, no AC only a fan.

Need new management because they do not care about customer health. Asked for a refund for hotel room due to illness, and only asked for it 3 days after booking. They said I either have to show up or lose my money. They are willing to put other guests at risk of sickness as well. And this is on a busy weekend in Ljubljana where they are sold out and can easily find another customer, or book me for another weekend. They care more about the €€ than customer health and safety. Avoid at all cost.

READ THE PROCEDURES CAREFULLY! You cannot check in after 23:00, and checking in after 20:00 has a 30 EUR fee each hour. Otherwise, the stay was great. Clean room, quiet enough. Would have been nice if there had been tissues/kleenex provided. Hotel is right over top of a delicious shop selling Indian food and Pad Thai.

The long flight of stairs to the reception area and the room were a negative. When I left for the airport I had to navigate the stairs in darkness. The worse part was that there was no staff...no one after 7 or 8 oclock. I had to catch a cab at 3AM. If I had had trouble with the lock I would not have been able to exit the property and there would have been no one to help...it was a worry. I will not stay there again.

This is not 24hr reception, so need to communicate with the staff, but it is easy. And staff Klara is super nice , share good info & assist us on any problem. There is no lift, if heavy luggage need to ask for help if you are not strong, but the location is good, near a spot of day tour pick up. And 10min walk to bus station . We had stay for 4nights & we enjoyed our stay.

No curtains on the window with a hotel across the street???

Great location. Great staff.