來自住宿之回應: Dear Guest,Thank you for your feedback. We are glad you enjoyed the unique decor, the room upgrade, and the fresh, exquisite breakfast. We apologize for the inconvenience regarding the luggage and the drainage issue in the washbasin. We will address these matters to improve our guests' experience.Best regards,Nayereh MousaviFront Office Manager
來自住宿之回應: Dear Guest,Thank you for your feedback. We're delighted that you enjoyed your upgraded room and the convenience of our central location. It was our pleasure to make your stay comfortable, and we hope to welcome you back soon.Best regards,Nayereh MousaviFront Office Manager
來自住宿之回應: Dear Guest,Thank you for your kind review. We are pleased to hear you enjoyed our central location and the nearby attractions.We hope to welcome you again in the future.Best regards,Nayereh MousaviFront Office Manager
來自住宿之回應: Dear Jennie Bao,Thank you for your feedback. We are pleased you enjoyed the location and appreciated our team’s hospitality. We sincerely regret the issue with the coffee facilities and water; this does not reflect our standards and will be addressed immediately.Kind regards,Nayereh MousaviFront Office Manager
We chose Hotel OLDINN in Český Krumlov—a town on the UNESCO World Heritage List—for its unbeatable location right on Svornosti Square. The hotel beautifully preserves its architectural heritage while blending it seamlessly with modern comforts.
來自住宿之回應: Dear Guest,Thank you for your kind review! We are delighted to hear that you enjoyed our facilities, cleanliness, design, and service. We look forward to welcoming you back in the future!Best regards,Nayereh MousaviFront Office Manager
My overall experience at the hotel was mixed. Its central location made it easy to explore the town, which isn't very big. The staff were kind and helpful; they assisted us when we didn’t know how to call a taxi. However, while we were waiting in the hot weather, a taxi arrived, and we felt bad canceling the one they arranged for us.
Unfortunately, the room experience left much to be desired. The hotel staff mentioned they upgraded us, but the room was too dark and the air conditioning was broken. When we requested to switch back to our original room, we were told it was fully booked, which left us feeling a bit deceived. It seemed like the "upgrade" was more about availability than actual improvement.
We only stayed for one night, so we managed, but I hope for a better experience next time. Additionally, the bed had some cleanliness issues, and while breakfast was okay, the presence of many flies was concerning.
Thank you for the assistance, but I believe there are areas for improvement!