尚佩恩萬怡酒店

Not like Marriott Had a very disappointing stay at Courtyard Champaign - pretty un”Marriott” experience overall for a variety of reasons. Starting with breakast, we had breakfast for two adults included in our hotel price. The lady at the breakfast counter made us purchase our coffee even though it was included in the price. Also the menu advertised steel-cut oats, although it was obvious that they gave quick cook oatmeal prepared in microwave. The next disappointment was the room service. While checking in we were told that the room service was every other day (which is becoming more common). However after skipping a day when the service showed up, the cleaning lady said that it was only going to be an “limited” service where she left a stack of clean towels and took the old ones. She said a “full service” was going to happen only in 5th day (and we were there for only 3 days). Also no had told about the distinction between limited service and full service at the time of booking or checking in. Finally the overall property seemed old. By unfortunate draw of luck we got a room on the first floor. There were parking spots right outside the room without any patio inbetween and we could regular hear/see lights of cars parking in and out. The ceiling were thin and the whole night we could hear footsteps from people moving in the room above.

was not able to purchase a beer in the lobby after midnight and breakfast was not available until 7AM.