希爾頓惠庭酒店-鳳凰城錢德勒(Home 2 Suites by Hilton Phoenix Chandler)

Easy fast check in. Rooms were big and cozy. Would 100% stay here again.

Excellent price considering how nice this hotel is. Definitely recommend to any traveler.

Had late checking and unable to do keyless entry. Was not able to get Hilton stay put on my Hilton rewards for points. At check-in, lady in front of me was offered complimentary snacks upon check in and I was not. Rude! Felt the room was substandard in cleanliness, hair on sink and toilet. Broken arm chair at desk chair , food crumbs all over carpet and shoe print marks inside shower floor. Was too late to change rooms. Disappointed.

We went for a tournament and the whole team stayed here. We show up and find out none of the double bed rooms reserved more than a month before were ready due to “plumbing issue” so we were offered 2 rooms instead in different floors. Who wants to split their family so we ended up in a room with a full size bed & sofa bed instead of 2 queen beds. However, magically later that evening the rooms with 2 queen beds were available. We extended our stay prior to knowing this mess would happen. Well it happened again the second check in, the room wasn’t available and it was well past check in. Once I complained about the previous check in a room magically became available. NEVER again will we stay at this hotel.

I called the property around 7:30 pm and was informed that our reservation had been canceled. They worked on finding us a new hotel, but everywhere was booked and our family was left with no where to stay. I thought the point of a reservation was knowing you had somewhere to go.

Me gustó la ubicación, las condiciones del hotel y que ofrece desayuno y café las 24 horas

They charged my wife’s card another $524! Needless to say it has been a big pain contacting them about it which they said they didn’t do. So what are we supposed to do?

Pool area unkept!!, Beds are SMALL! A Queen bed is like a double! Tacky shower curtain dividing the bed and the sofa. Good breakfast and friendly staff. No restaurant.

Por momentos no estaba el personal en recepción.