費爾法克斯希爾頓花園酒店

清潔感があり、スタッフさんも親切でとてもよかったです。

출장으로 왔습니다. 호텔이 넖고 쾌적하여 좋습니다.

The room was clean, but the pillow smelled terrible, and I couldn’t sleep comfortably. The breakfast was very disappointing — all the meat product containers were empty, and the coffee pot was empty as well. I had to wait 10 minutes to get coffee. The hot water dispenser was empty, and after 5 minutes they brought only lukewarm water. I will not use this hotel’s services again and will not recommend it to others.

This Hilton Inn has been a convenient location to stay. We’ve had several reservations there because of the convenience to include cleanliness. Our last stay was most memorable. A personal item was left behind after checkout. The item was discovered missing so I called the Inn where the front desk staff had house keeping check the room for the item. I received a call back indicating that the item was found so I returned to pick it up. The Inn’s staff was most professional.

Room was comfortable. Some parts of the hotel could’ve been a tad bit cleaner like the bathroom and the floors. It was easy to park and had easy access to highways. Overall, the hotel was convenient and would stay again!

We got an un-requested wake up call at 7am and I heard them calling each room next to us as well. Not sure why, I feel like normally that should only be on request only. Being startled awake at 7 am was not fun after a full day of travel.

Staff seemed indifference to customer satisfaction. I’m not sure if the ******* app did something that caused the initial dissatisfaction or the hotel. The hotel could’ve made a cheap fix to make me satisfied with my stay and for a couple dollars decided not to. I’m guessing they were just towing the company line, but I will probably not be back to a Hilton even though they have very clean hotels. I feel like Hilton wont care that i was dissatisfied. Just left feeling bad about my stay.