教堂山市區AC酒店(AC Hotel Chapel Hill Downtown)

For $500 per night, there was no bellman, valet or daily room servicing. No towel or coffee replacement. No foam pillow as requested. And $20 per night to park your own car seems a needless addition. A perfunctory hotel for a one night business stay maybe.

We were told when we checked in on Friday. that cleaning would be every other day, but we could request every day, which we did. We were gone all day Saturday and when we arrived back to our room at 9 pm it had not been cleaned. We were out of shower gel, tissues and now need clean towels as we had not hung ours assuming we would be cleaned. These items were sent to our room. On Sunday we left in the morning for breakfast and came back at 8 pm and still had not been cleaned. By this time we had overflowing trash. It took some persuading but eventually the night manager found someone to refresh our room while we sat in the lobby to wait. We checked out Sunday so if I hadn’t pushed we would not have been cleaned for our entire stay. At nearly $400 per night, that is unacceptable. Biggest issue is that the last time we stayed there, in October, the EXACT SAME THING happened. My mistake was giving it another shot.

Excelente hotel con fantástica ubicación a solo 25 minutos del aeropuerto. Muchas opciones para comer caminando. Con mi hijo estudiando en UNC, definitivamente será mi primera opción para hospedarme en el futuro.

Great modern hotel with wonderful staff! Easy parking and beautiful lobby. Rooms could be slightly noisy when others were loud in the halls or cars outside. Great location and easy to walk anywhere!

Good look on inside. Clean. Room was big. Need a fan in bathroom. Dinner was good. Need room service. My room was right next to Pantana Bob bar. Very loud.