希爾頓安泊酒店-查爾斯頓歷史區

Very nice hotel. Middle of downtown so walking was the way to go. I would have liked to know that it was valet only, which I dont like, and the fact that it was going to cost me 98 bucks for the 2 days we were there...I might have chosen a different place. But overall it was nice. Big room, small tvs but we were out exploring, and you have full control over the AC. The hotel itself is the original Citadel which is really awesome staying in a piece of history.

The place is so outdated and the rooms need to be cleaned and remodeled. Wallpaper coming of the walls. Shower handles rusted and rugs were nasty.

Beautiful old hotel. Staff were super friendly and helpful. Great free breakfast. Best location. Shower better than ours at home. Valet fast and easy. Rooms need to be updated but clean and quiet and had everything we needed. Definitely worth dealing with older amenities compared to most of the hotels in the area that are much more expensive.

The only reason that this is not one star is because the staff during the breakfast every morning was fantastic. Otherwise housekeeping was truly a problem. For the entirety of our stay they did not clean our room nor did they offer fresh towels, water, coffee, etc. Also to end the stay on a very sour note, we left a laptop charger in the room and immediately notified both the front desk as well as the head of housekeeping (via voicemail) that the charger had been left and a number where I could be reached. as of today it is almost a week later and we still have not received at least a courtesy call back with an update on status.

Beautiful Old Hotel. We had a King suite. Staff and Valet were professional and attentive. Hot breakfast was really good.

Prior to arrival, I called twice because I needed to arrive a day early for work. Both times I was assured my reservation had been updated and that I was good to go. Unfortunately, when I arrived, I was told the exact opposite. Because I booked through *******, the front desk said there was nothing they could do, and I was forced to pay for an additional night out of pocket. This was frustrating and completely avoidable with accurate communication. The parking situation was another mess. We were told valet was $50 or we could self-park across the street — but no one mentioned that the garage was city parking with separate fees. When we parked there, the attendant was extremely rude and accused us of lying about being directed there by the hotel, saying we “obviously didn’t know what we were doing.” Not exactly the welcome you want after traveling. The room itself felt outdated, dark, and underwhelming. The only bright spot was the breakfast, which was actually very nice. Overall, the experience was frustrating and not what I expect from Embassy Suites.

This hotel is an absolute dump. It’s on its last legs. It’s obvious they haven’t done any maintenance or upgraded soft goods or furniture in years. And they’re incredibly nonchalant about it. Very aware of the difficulties with the rooms. Black mold, thread worn, carpets, dirty bathrooms, tiles falling off the wall walls ceilings falling in broken windows. When I spoke to the front desk, they said they’re not spending any money on the hotel because they’re getting ready to make it a curio collection by Hilton. But it’s obvious that the Bennett who owned the hotel built a luxury hotel next-door and just ignored this property for years. It’s a dump! Do not stay here. Do not stay here. Do not stay here unless you don’t care about your health. Toothpaste on the walls toothpaste on the floors fixture is falling out of the shower. It’s a mess!

Great location for us. Hotel definitely needs an update!! Paint and wallpaper peeling off wall. Bathtub chipped and was painted over. Could have chosen another (close by) and saved $50 for parking!!

This hotel is well located but very run down. Furniture is very old and worn. There was a large wet spot in the center of the carpet, that we really hoped was not Dog urine!