斯佩克塔特酒店(The Spectator Hotel)

The experience is great, The service is top notch. It is a very nice building with a great location for walking around Charleston.

The hotel is fabulously clean, luxurious and well maintained. Rooms were large and elegant. We had high expectations and felt that the hotel fell short in two areas. (i) There is no dining area, so breakfasts are delivered to the lounge or room. Tried the omelette on the first day and was not impressed (held too long after cooking and only just warm).We stayed four days, so the other choices on the limited breakfast menu became repetitive. We settled on the safe (and fantastic) continental breakfast on days two through four as it did not need to be served hot. (ii) The hotel sets and promotes a high standard for itself relating to personal service.You are assigned a Butler to look after you which worked well when he was there. Ours was sick for the second and third days of our visit, and the wheels fell off the system. We disappointed when were not delivered the promised special evening drinks on three of the four nights of our stay (despite daily assurances to the contrary from other staff). Assume this is due to Covid and the staff shortages as there appeared to be an inadequate backup system. Desk staff were fantastic and the valet parking was incredibly fast, done on the run. All staff were professional and most helpful. Great location, and we would most certainly stay there again. Overall a great place to stay, but, in my opinion, with a top quality image one needs to deliver the level of service that one actively promotes on a consistent basis, no exceptions.

Stayed for family vacation. Found staff extremely friendly and accommodating. Butler style service is a nice touch and reflection of the past. Welcome cocktail very nice touch. Free snacks and beverages in room everyday a major plus especially with teens. Only suggestion would be to change them for multi-day visitors. Breakfast was interesting- glad it was included. Choices could use a little tweaking. We are not big breakfast eaters so the choices worked for us, but overheard guests in the bar complaining. Darryl and David were fantastic Butlers. Can’t wait to return. Also can’t beat the location!!!

Complimentary breakfast (eggs) was terrible. The yogurt plate was ok. This is a real shame given that everything else was great. The O.J. wasn’t fresh. Potatoes tasted old and from a freezer. Charge a little more for the room and focus on providing a breakfast that matches the high quality of the hotel and staff. We would still stay there again.

Exceptional hotel. Perfectly located. Wonderful staff. Very luxurious. Excellent bar. What more could you ask for?

Wonderful hotel. Great room. Loved service from staff and ambiance and drinks at bar. Excellent location in Charleston. First time to stay there and would stay there again. Highly recommended by my wife and I.

Amazing attention to detail and amenities! Can’t think of anything I could possibly suggest for betterment. Love the homedics nature sounds, snacks, fruit at the door, butler, room service options, and the coffee! Well done.

I highly recommend this Hotel. Everything was just perfectly on point. The staff were outstanding! Our Butler David was knowledgeable; attentive and extremely personable.