Extended Stay America Suites - 夏洛特 - 大學廣場的評價

Horrible hotel. The cleaning is the worst. There are many insects and cockroaches. The staff is very bad. They say that breakfast is included and they don't even have coffee cups. There are many homeless people. It smells horrible. I don't recommend it. It's the worst place you can choose to stay. The price is not worth it. They should close this place because I don't think it will pass inspection😡

We did not stay overnight. I checked in and paid, with misgivings because it look shabby from the outside. We found the room, furnishings extremely shabby—not at all like the online pictures. I had booked it for the kitchenette, but it was totally unstocked, not even a glass in the cupboard. It was before 6 pm, the deadline to cancel, so I asked for my payment to be refunded. We went elsewhere. The online pictures in no way represent the reality of this rundown, ill-maintained „hotel“