I recently had an extremely disappointing experience with Seasons 4 Hotel Chennai Thiruvanmiyur, which I booked last month through Make My Trip. To put it simply, the hotel did not allow me to check in, and to make matters worse, they have been refusing to provide a refund. This whole situation feels fraudulent and, needless to say, the hotel staff was incredibly unfriendly when j followed up for the refund. Upon arriving at the hotel, I was shocked to learn that they would not allow me to check in. The lack of any valid explanation or reasonable justification for their refusal left me frustrated and bewildered. To make matters worse, despite following the proper channels and reaching out to Make My Trip for a refund, the hotel has continuously denied any form of reimbursement as stated by make my trip. The entire experience has left me questioning the integrity of Seasons 4 Hotel Chennai Thiruvanmiyur. Their refusal to provide a refund, despite the clear guidelines set by Make My Trip, suggests a lack of honesty and professionalism. Furthermore, the unfriendly attitude displayed by the hotel staff only added to my disappointment and dissatisfaction. I would strongly advise against booking a stay at Seasons 4 Hotel Chennai Thiruvanmiyur. Their questionable practices and lack of customer service make it clear that this is not a reliable or trustworthy establishment. I would caution anyone considering this hotel to look for alternatives that prioritize honesty, transparency, and a genuine commitment to customer satisfaction.
翻譯
訪客
入住日期 2023年4月
其他
2.0/5
發佈於 2023年5月16日
location is very good because all the facilties are near by. otherwise nothing is good in this hotel except the staff. Breakfast was very worst, i never had such as worst food ever,Road side ( kaiyenthi bhavans) hotels would have been better than this. TV and entertainment is worst. they said they can provide only the free channels and that too not working at all.