訪訪客The booking was done for Kings Bed and Breakfast for two. I was given a Queens Bed room and denied breakfast until I showed the booking confirmation from Trip. The room was an interconnected one that there was no study table and even a whisper could be heard. Someone was snoring away to glory on 17th night that we couldnt sleep properly, which prompted me for a change of room. They gave me 314 room no. which again was a queens bed. upon enquiry the hotel staff Benison told me that all their rooms are only Queens bed. I feel that Trip.com cheated me with false information. I plan to file a complaint with the consumer court seeking remedy. This is not done.
訪訪客Stay was good food was nice and safety was very good and the location was good only the entrance to the hotel was cramped because of on going metro railway work overall the stay was good
GGanes Arumugam:
”The location of the hotel was great, and the room was spacious, which made for a comfortable stay. Breakfast was decent, though there could be improvements. Unfortunately, cleanliness wasn't up to standard as there was noticeable dust and even a small cockroach inside the room, which was a bit concerning.”