來自住宿之回應: Dear KK Cheung,Thank you for your review and for highlighting our convenient location and friendly staff. We are happy to hear that you had a generally positive experience during your stay.We apologize for the inconvenience caused by the issue with the air conditioning and the wiring in your room. This is certainly not the experience we aim to provide, and we’re taking steps to ensure that these kinds of issues are addressed promptly in the future. We appreciate your patience, and we’re grateful for your understanding.We hope to welcome you back for a more seamless stay next time.Best regards,Wallop M.Hotel ManagerDe Chai Colonial Hotel & Spa
來自住宿之回應: Dear ZOEgongzhudemama,Thank you for returning to De Chai Colonial Hotel & Spa for your second stay! We’re thrilled to hear that you enjoyed our peaceful location, spacious room, and cleanliness. It’s great to know that the staff’s efforts to make your stay more comfortable were appreciated.Your kind words mean a lot to us, and we look forward to welcoming you again for another wonderful experience.Best regards,Wallop M.Hotel ManagerDe Chai Colonial Hotel & Spa
來自住宿之回應: Dear Hannibacong,Thank you for sharing your feedback. We’re glad to hear that you had a good stay with us. While our hotel is tucked in a quieter alley, we’re pleased that you found it comfortable.We hope to welcome you again in the future!Best regards,Wallop M.Hotel ManagerDe Chai Colonial Hotel & Spa