來自住宿之回應: Thank you very much for sharing your wonderful experience at At Chiang Mai Hotel.We’re truly delighted to hear that you enjoyed our attentive service, peaceful yet convenient Old City location, and the distinctly Thai décor. It’s especially lovely to know that you liked the swimming pool area for photos and the relaxed, chill atmosphere throughout your stay — and of course, the nearby mango sticky rice is always a guest favorite 😊Your kind words mean so much to our entire team. We sincerely hope to have the pleasure of welcoming you back again on your next visit to Chiang Mai.
來自住宿之回應: Thank you very much for your kind feedback! We’re delighted that you and your family enjoyed the spacious family room and found our location convenient. We look forward to welcoming you back on your next visit to Chiang Mai!
來自住宿之回應: Thank you very much for sharing your feedback about your stay at **At Chiang Mai Hotel**.We’re pleased to hear that you enjoyed our convenient location and overall environment. At the same time, we sincerely apologize for the discomfort you experienced regarding the aging facilities, the creaking bed, and the dim lighting. Your comments are very important to us, and we will share them with our maintenance and management teams to review possible improvements, especially in lighting and room comfort.Regarding the atmosphere, our hotel features traditional Lanna-style wooden décor, which can create a softer and more classic ambiance. However, guest comfort and a sense of safety are our top priorities, and we truly regret if you felt uneasy during your stay. Please know that our front desk team is available 24 hours should any assistance be needed.We genuinely appreciate your honest feedback, as it helps us continue to improve. We hope to have the opportunity to welcome you again and provide you with a more comfortable and reassuring experience next time.
來自住宿之回應: Thank you for sharing your detailed feedback. We’re glad to hear you appreciated the spacious room, pleasant environment, and our breakfast variety. We apologize for the issues with the air conditioner, hot water, and some aging facilities. Your comments are valuable, and we’ll address these concerns to improve the guest experience.We’re pleased you enjoyed the mango sticky rice nearby! We hope to welcome you back for an even better stay in the future
來自住宿之回應: Thank you for your feedback! We’re glad you enjoyed the spacious and quiet room, as well as the local charm of our décor and the breakfast. We appreciate your comment about the bathroom and will look into ways to improve the shower area. We hope to welcome you back for another great stay!
gy1983
皇家家庭房
入住日期 2025年1月
家庭旅遊
198則評價
8.0/10
很好
發佈於 2025年2月6日
服務人員態度都非常好,又主動又熱情,還有幫忙解決小問題😁
來自住宿之回應: Thank you for your kind words! We’re so happy to hear that our service staff made a positive impact with their proactive and enthusiastic attitude. We’re always here to help and are glad we could assist with any issues. We look forward to welcoming you back soon!
來自住宿之回應: Thank you for your time to share and review our hotel. We have taken your feedback to heart and thank you for expressing the positive alongside for our further improvement and apologize for any inconvenience.
來自住宿之回應: Thank you for your time to share and review our hotel. We have taken your feedback to heart and thank you for expressing the positive alongside for our further improvement and apologize for any inconvenience.
來自住宿之回應: Thank you for your feedback! We're glad you enjoyed our central location and found the hotel clean and tidy. We appreciate your comments on the breakfast variety and will work on offering more options in the future. We hope to welcome you back soon!
來自住宿之回應: Thank you very much for spending your valued time to share feedback of your recent stay. Your feedback and satisfaction are very valuable for us to run the hotel successfully. We look forward to having you back to stay at our hotel again sooner and later.