My name is Nida, I stayed at De Hug hotel on 29 Oct - 02 Nov for 4 nights. Hotel is beautiful and clean. But service is very poor. They assigned our room in front of elevator which is noisy all the day. On the top floor of my room, can heard the walking step very loud. In the room has the small balcony which they install the air condition coil next to the bedroom. When compressor working, it's make a noise again. I want come here to relax but I can't sleep. I asked front desk to change room. They never try to looking the new room and said only we are fully booked. I come to Chiang Rai 2 times a year. I will not choose this hotel any more.
翻譯