I had very terrible experience at this property, our room's Air Conditioner was not working and Hotel staff did not address it all night. I had called three times, starting 2:30 AM, I was told that engineering team will remotely fix that in few mins, I had to call back around 3:15 as nothing happend. Then I was promised that someone will be at my room to fix it. Finally at around 4:00 AM I had to called back as no one showed up. Still really hot in room and not able to sleep. I was finally offers box fans at 4:15 AM and was able to sleep then. Worst experience at any hotel I have stayed.
翻譯