中央魯普酒店

Front desk neglected to tell me you must use your room key to take the elevator to your floor or info on WiFi. No biggie, as I eventually figured it out. But the room was squeezed in a corner so you couldn't open the room door if the bathroom door was open. Luckily only 1 guest as it was tight. It was disappointing that there was no mini-fridge, couldn't find an ice maker and the workout facility desperately needs a couple of large fans as it was sweltering.

飯店收了我560.74美元的押金，然後無緣無故扣了100美元退了460.74美元，還無緣無故多收的100美元不退！

I've never had such an experience before. In my whole life I barely give 2 stars feedback to property, honestly I just wanna give 1 star feedback but the residents are friendly and nice that why I add one more star for them. The location is really convenient, room setting is super clean and organization. However, the black old lady who works at front desk is really mean and rude, she tried to bully me when I was checking in. Her service attitude likes she's guest I'm staff, and I owed her money, too. After check in my mood is really down, so I can't get any reason is why I pay almost $400 a night come here to get treatment like that. If you come to check Chicago I won't recommend this hotel for, or if you like the hotel but don't come to check in around 11am-1pm on Saturday！

我在中央環路酒店的住宿體驗充其量是令人失望的。當我到達我的房間時，它很髒，地板上有頭髮，床上的毯子也明顯很髒。我打電話給客房服務人員讓他們來房間，他們告訴我，如果我需要打掃房間，我必須在早上 10:30 之前打電話，這意味著我需要蓋著髒毯子睡覺。我確保在第二天早上九點出去之前給他們打了電話，他們告訴我今天客房服務已經滿了（考慮到我房間的狀況，這並不奇怪）。當我催促他們說確實需要有人上我的房間時，他們說會派人上來。當我下午 3 點左右從城裡回來時，還沒有人打掃房間。當我下樓與他們交談時，工作人員沒有道歉，只是說他們稍後會派人下來。我剛回到房間，大約晚上 10 點，房間還沒打掃。在我入住期間，工作人員非常不樂於助人，我不建議住在這裡。