Chicago South Loop Hotel

酒店沒有水提供。

The overnight staff was professional and kind. I really appreciated that. The shower got hot, but not very hot like I ike it. It also sprayed water while running and while turning off. I could see dust on the walls. The place was very quiet which made for a good night's rest. Vending only had beverages and the front desk only had chips & beverages for purchase. Options for breakfast/room service only included ordering from an off site vendor.

I had to book two rooms. My husband, myself, my mom and our five children all needed to be comfortable. My original rooms were on two different floors and the front desk clerk changed the rooms so we would be on the same floor. I didn't even have to ask for that accomodation. She also knew who I was, even though I booked at the last minute. She was very polite and gave paper with a pack of crayons to each of my children. The rooms were clean and warm. Very comfortable.

The hotel did not have some services published on the website, like breakfast. The staff was nice and helpful. The hotel permanently closed the restaurant, doesn't have a functional business center, no laundry available. It is understaffed, furniture is broken in the rooms, lack of maintenance in the rooms, dirty carpet and in general the facility is outdated. Way too expensive for the quality of the hotel.

The hotel was good enough for our trip. The staff was wonderful. The hotel was dated and didn't offer any of the amenities that the website stated. There was no breakfast, no restaurant, or no bar. Part of the reason we chose the hotel was for the amenities.

Thinking about staying here? Don’t! This place is grungy, dirty, old, in an unsafe neighborhood, and the staff, while possibly kind, are uninterested and unavailable to you. The rooms are dark, dingy, dirty (stains everywhere on carpet, etc.) and kind of gross. In the bathroom, the shower curtain does not even cover the whole tub. Miserable experience and a waste of money.

I can tell this used to be a nicer hotel, but not anymore. Today, it is a bit run down. The outlets in the bathroom were so loose that every slight movement and the hair dryer & my curling iron comes unplugged. The fire detector is broken. A few of the lights don’t work. Broken floor tiles in the Lobby. Outdated decor. There is no Breakfast. Not too terribly bad, but definitely not great. Parking is good.