I booked four nights through *******. On the last day, when I was about to check out I was charged with resort fees, when I asked about that, they told me that the hotel also gives $15 credit to use for food inside hotel to offset resort fees. I never received it for even single night, when I told them that, they said “sorry about it and we will refund you credit card for $15 for every day”. About months passed and I called them to see the status of this, today they told me that they have given me the credit and I have used hence they are not going to refund me, this was totally untrue as no one told me about it not anyone given me credit for it. Extremely furious that they are totally making this up!!!
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