EMC2傲途格精選酒店

Good hotel in a nice location. The staff were helpful and friendly. Room is large. Restaurant downstairs is not worth it. No room service which was a bit annoying after a long flight.

Nice and clean

Would not recommend staying at this hotel. Design is cute and seems to have a relatively lower cost similar to others in same category. Unfortunately, heat did not work well (took an entire night to get to high 60s/low 70s despite being on max and their engineer checking on the issue twice) and the shower pressure is extremely poor, which is probably the thing I care most about :( I also ended up keeping my blinds closed for the sake of privacy as the view for my room was ugly (just faced another tall building, even on a high/upgraded floor) and others could easily see in. Btw this was the king room on this site. I paid around $145. I don’t think I got a particularly poor room as I have an elite Marriott status that qualifies me for free upgrades, and the hotel was relatively empty on the day I stayed. Usually I don’t care much about quality of customer service, but it was overall quite poor on numerous issues, with the exception being the person who checked me in (she was quite stellar). But yeah would not stay in this hotel again if visiting Chicago.

The location was great and very convenient to access great dining and shopping options. We were frustrated with the view. We paid extra for a “city view” and had a view of the hotel across the street but no skyline view. Waste of our money to put towards a city view. The beds were very comfortable and the room was aesthetically pleasing, but the AC was “motion activated” and would turn off while we were away or in the middle of the night. It got up to 78 degrees at one point. We even set the thermostat to 60 degrees and the lowest it ever got was 74 even when we closed the blinds. We noticed that the thermostat would even turn off while we were in the room. The front desk was notified about the thermostat and never came to assess or resolve the situation. The TV would not turn on multiple times. We had to call the front desk to fix it. We went to the bar one night, and the drinks were not good and expensive. We didn’t finish our drinks because they didn’t taste good. Very aesthetic but not tasty.

We love staying at emc2 when we have an appointment at Northwestern Hospital. It is just around the corner and close to hospital parking, which is cheaper than valet parking. The restaurant on site, The Albert, is great, and we love getting dessert for the night here. Staff was friendly and very helpful. We love the design of the rooms. They are functional and nicely appointed.