Отличное место для отдыха. Старая часть города. Вежливый и услужливый персонал
翻譯
訪客
入住日期 2025年7月
其他
2.0/10
發佈於 2025年8月10日
Dear clients, I want to tell you about our painful experience with this hotel. It refuses to give money back to us. We couldn't come to Kishinev because of the war with Iran which hit on 13/06/2025. We've informed the hotel on 13/06/2025, but the hotel didn't react. They just ignored our calls and messages during a long time! Only two months later Mihai, a worker of the hotel, called us and suggested to give back only half of the sum. This decision is cruel and inhumane. We aren't responsible for the wars! The hotel should give us all the sum back.
翻譯
訪客
入住日期 2025年8月
其他
10/10
傑出
發佈於 2025年9月30日
Esperienza positiva. Personale gentile. Un grazie particolare a Mihai, educato, discreto, gentile e pronto per soddisfare qualsiasi richiesta.
翻譯
訪客
入住日期 2024年11月
家庭旅遊
10/10
傑出
發佈於 2024年12月22日
İşin doğrusu nerden başlayacağımı bilemiyorum, ben kendim turizmci ve otelciyim, kişineve geldiğimde biraz tereddüt etmiştim, hangi otelde kalacam veyatta sıkıntı yaşarmıyım diye, ama bu otel gerçek anlamda mükemmel ötesi, ciddi anlamda müşterilerle çok ilgileniyorlar, kahvaltısı harika, mükemmel ötesi, çalışanları çok kibar, her konuda yardımcı oluyorlar, çok temiz bir otel herşeyi çok iyi, gerçekten evşnde hissettim, bundan sonra moldovaya geldiğimde bu otelden başka bir otele kesinlikle gitmem, fiyatıda çok uygun, resepsiyondaki mikail ve restoranttaki alex, çok fazla ilgileniyor sizlerle, bu adamlar işlerini severek yapıyor ve çok güleryüzlüler, bernardazzi grant otele ve personellererine çok teşekkür ederim,
翻譯
訪客
入住日期 2024年11月
其他
10/10
傑出
發佈於 2024年12月2日
A wonderful stay. I enjoyed so much the location, very comfortable rooms, profesional and polite staff. The breakfast is varied and very tasty, in the room is warm, great parking, great spa. For the next stay for sure I will choose this hotel and his wonderful location.
The hotel room was very comfortable with a big bathroom, a very nice shower with the right water pressure, a queen size bed with comfortable pillows and sheet. The hotel recepcionists Emily and Dania helped me with my stay arranging tours, pick up at the airport, taxis, directions in town, Chisinau tips, etc. The hotel is very well located in a quiet residencial neighbourhood, close to bus stops and to the main parks in town. Downtown Chisinau is only 5 blocks away.
翻譯
訪客
入住日期 2024年2月
其他
10/10
傑出
發佈於 2024年3月1日
I booked 3 rooms for 6 nights for my family and we had a perfect vacation. Location is amazing, we didn’t need to use our car which stayed at free parking of hotel. Everything is walking distance. No noise from highways or crowds. Rooms are big and comfortable. Everything is in working conditions. Huge thanks to hotel management who took care of all the requests and even more. I’d definitely recommend this place for your cozy stay:)
翻譯
來自住宿之回應: Dear Guest, Thank you very much for the top rating of our services and for all the mentioned details. We will be waiting for you in the future at Bernardazzi Grand Hotel! It is a pleasure to have you as our guests! Best regards, Bernardazzi Grand Hotel Team
來自住宿之回應: 尊敬的客人,感謝您對我們酒店的全方位服務和員工專業精神的讚賞。我們期待未來在 Bernardazzi Grand Hotel 歡迎您 謹致問候,Bernardazzi Grand Hotel 團隊
訪客
入住日期 2024年2月
情侶
10/10
傑出
發佈於 2024年3月1日
The place was wonderful with great service. We loved their fresh food and atmosphere. The destination is amazing we can reach fast to all areas that we want to explore I would like to stay here next time when we are goin to visit Moldova with my Husband.
翻譯
來自住宿之回應: Dear Guest, Thank you for this excellent review. We are glad that you had a memorable stay with us. We look forward to welcoming you in the future at Bernardazzi Grand Hotel, it is a pleasure to have you as guests! Best regards, Bernardazzi Grand Hotel Team
訪客
入住日期 2023年4月
其他
10/10
傑出
發佈於 2023年5月8日
De passage à Chisinau, cet hôtel, à trente minutes à pied de la gare, et à dix minutes du centre ville fut pour nous une très bonne découverte. Dans un quartier assez central, mais tranquille, notre chambre était moderne, confortable et bien équipée. Le petit déjeuner inclus dans le prix était très agréable et bien fourni. L'hôtel dispose d'un grand espace spa en sous sol, de très bonne facture, et les clients de l'hôtel peuvent sur réservation, bénéficier gratuitement de la piscine, une heure par jour. Pour profiter de tout l'espace (hammam, sauna,...) la réservation pour 3 heures d'usage est payante, ce qui semble très honnête au regard de la qualité de l'installation. Une mention toute spéciale pour le personnel de l'hôtel, très pro et très attentif à notre bien être et particulièrement Michel, le réceptionniste, dont la gentillesse et l'attention furent un vrai plus. Il faut noter une envie assez touchante de bien faire, et rajoutez à cela un tarif ajusté, et le rapport qualité/prix de cet hôtel en est excellent, et nous y retournerons avec grand plaisir.
翻譯
kathy_den_p
入住日期 2023年9月
家庭旅遊
10/10
傑出
發佈於 2023年10月8日
Останавливаюсь в этом отеле уже 6 раз ( в двухкомнатном семейном номере и однокомнатном с двумя широкими кроватями). Всегда чисто, тепло, комфортно, в номерах есть все необходимое ( мини-бар за оплату). Отель находится в относительно тихом месте. Хороший завтрак! Есть небольшая парковка перед зданием. Рекомендую!
翻譯
來自住宿之回應: Уважаемый Гость, Спасибо за этот отзыв. Мы рады, что подарили вам приятные впечатления, которые вы будете с теплотой вспоминать о нас. Мы с нетерпением ждем возможности приветствовать Вас в будущем в отеле Bernardazzi Grand Hotel.
訪客
入住日期 2023年9月
家庭旅遊
10/10
傑出
發佈於 2023年10月5日
Останавливаюсь уже пятый раз в этом отеле ( в семейном двухкомнатном и однокомнатном номерах). Чисто, тепло, приветливый персонал (подскажут где можно погулять и вкусно покушать). Хорошее расположение отеля, есть небольшая парковка перед центр. входом в отель ( бронируйте место заранее). Вкусный завтрак, неплохой ассортимент. Рекомендую!
翻譯
arelek007
入住日期 2023年8月
與好友旅遊
10/10
傑出
發佈於 2023年9月18日
I dunno why they call themselves only 4 star.. it felt like a 5 star hotel! ⭐️ ⭐️⭐️⭐️⭐️ Superior service! Thank you Michael and the rest of the team. The highlight of the trip was the private spa in hotel, around $100 for 3 hours
翻譯
來自住宿之回應: Dear Guest, Thank you very much for the top rating of our services. It is really nice when you notice our dedication to our work and the effort we put in so that you remain satisfied with our services. Thank You and we look forward to seeing you.