船長俱樂部水療酒店(Captain's Club Hotel & Spa)

I took my son out for his birthday and have now been here a few times. Always a nice atmosphere. However due to dietary restrictions I have to have soup, I asked for a larger bowl but was given a small bowl so was starving throughout the night. I have also noticed the last few times I have ordered it, I am never full. I question if it made with a power form. As you would expect it to be made from scratch in a place like this. I actually paid £16.00 for a bowl the last time I was there and was hungry a few hours later. Very watery too. Quite disappointed 😞

This hotel is absolutely beautiful- stunning scenery and lovely luxurious rooms. The staff were so kind, friendly and helpful. The foods was excellent and served well. Special thanks to Luke who took such good care of us. Will definitely revisit as soon as possible.

Fantastic Easter Sunday Lunch , there was 16 of us and nothing was a problem, This is not this first time we have been and I’m sure we will be booking for next year. Service, Food and quality is fantastic, great location, lovely bar area Would recommend it

Really lovely hotel. Was very busy on arrival but booked to have a massage which was excellent. Room was large and a great view. Slight gripe would be that it was 2 beds pushed together.Evening meal was excellent. Had room service for breakfast in the morning, which was fantastic!! Will definitely go back ! Was so lucky with the weather.

This hotel is the friendliest hotel I have stayed in. I stayed with my wife and her two sisters last week for two nights. Every member of staff was helpful, friendly and professional. We had dinner here on the first night which we all thoroughly enjoyed, Luke, the deputy manager and sommelier, gave us great advice for the wines. The breakfast choice and quality was very good too. I would recommend this hotel very strongly.

Absolutely lovely ! Our room was super, clean and larger than average. Every single member of staff were so helpful, exceptionally polite and smiley. Toby was a gem. Food was fabulous especially breakfast . Spa was lovely although small but the lady that looked after us was so thoughtful.

"What a delightful discovery! The warmth and helpfulness of the staff truly enhanced my experience. The room was not just comfortable but exquisitely beautiful, complemented by a captivating view of the river. The culinary delights served in the restaurant were nothing short of exceptional. Departing was a challenge as I didn't want to leave. I am already planning a return, eager to stay longer. Thank you for such a remarkable stay!"

Despite being rather empty when we arrived it took a while for someone to come and take us to our table, once sat we were poured a glass of cool and crisp Midas Prosecco and served some Canapés - Olive & Hummus Crostini, Roasted Duck with Pickled Veg & Salmon with Cream Cheese - all tasty enough and a nice touch to have with the Prosecco but the ‘bread’ based items seemed a little stale. To drink my husband ordered a Peroni - after waiting quite some time (we were on to the starters) our drinks hadn’t arrived, it turns out the Peroni tap wasn’t working but it took quite a while to come over and offer an alternative, when the alternative was chosen it took a while to arrive as well, by which time we had nearly finished the starters. In addition to the delay with the Peroni my rose took the same amount of time to arrive and was more on the warm side but had a decent flavour - all in all less than ideal. For starters I had beef tartare, cured egg yolk & sourdough croute, the beef was very tender and tasty but the cured egg yolk was a weird addition as it was very hard, the croute was very brittle and oily too. My husband’s starter of Trout gravlax, cured chalk stream trout, beetroot slaw, basil oil & caviar was very light and fresh, tasty enough but missing a depth of flavour. On to the mains my husband had the Roasted salmon fillet, chive crushed potatoes, tender steam broccoli, cherry tomatoes & dill butter sauce - all very well cooked with flakey fish along with a deliciously flavoured and balanced sauce, the tomatoes could have done with being in the oven longer but that’s all. I decided to go for the ‘Surf & Turf’ - Beef fillet, scallop, king prawns, creamed mash potatoes & red wine jus. It was perfect, well cooked prawns and scallops, spot on rare steak which was soft to cut through and the red wine jus was full of flavour- couldn’t fault this at all other than wishing it was bigger as I could have eaten it all over again. Finally on to desserts… Strawberry and mint chocolate parfait, hazelnut crumb & ganache - it appeared nice on paper but the flavour combination just didn’t work and wasn’t very good on the palate - plus the appearance was awful, it looked messy and unappealing. The Chocolate fondant, clotted cream & raspberries on the other hand was brilliant, just as gooey as you would expect with the right amount of clotted cream and tartness from the fresh raspberries. Despite the 3 courses and canapés we were still hungry upon getting home, which we’ve never experienced before when having a meal out. Overall, as Valentines dinners go and taking everything in to consideration it wasn’t a great experience, it put a bit of a downer on the evening when it should have given that little sparkle - we wouldn’t rush back for dinner based on this experience, which is a shame as we had drinks and platters last summer which were fab. We were expecting far more from The Captains Club.

The food is OK but irritatingly the management still proclaim incorrectly that they do not own their car park. I am afraid Tim it is part of the dining experience getting fleeced for parking. Whoever may be interested just download the Land Registry deeds for £6 Captains Club owners are the Freeholder / Leaseholders but simply outsource enforcement presumably taking a cut.