謝戈德阿維拉Parque de Trenes附近酒店

沒什麼好抱怨的，工作人員很友好，你絕對不是為了食物而來的。我確實有一個問題是，在早餐午餐晚餐期間，所有員工/場地工作人員和工作人​​員（數百人）完全擠滿了自助餐區，你會排很長的隊等待時間過長。作為工人，我得到他們的部分激勵是他們免費吃飯，但作為付費顧客，抱歉，我們應該能夠先吃東西，如果你想吃烤架上的東西，我們應該能夠先吃東西，而不必等待30- 40 分鐘。他們應該有自己的工作時間，也許提前一個小時為員工開放，因為這太瘋狂了..

我們在2023年12月19日至21日,再次作爲重複客戶,我沒有話說我們在安裝時感覺如何。我們得到了211間非常舒適、舒適和寬的房間,我們今年9月曾擁有過,所有非常心和細的全體設施人員。我們沒有一個酒店抱,因爲你到時候就覺得自己像家裏一樣;因爲甚至餐廳都很棒,我們非常喜歡。如果他們問我我們是否會再重複;我們會說是的,再重複,我們非常喜歡安裝,一個城市酒店重複。

2天前剛回來。讓我們首先說度假村的這一部分保存得很好,乾淨,導航方便。工作人員非常樂於助人,願意讓您的住宿平靜。我喜歡海灘離海景房間只有幾步之遙。食物不錯,某些日子有些短缺,但這是可以預料的,所以帶小吃!房間很乾淨,空調工作得很好,淋浴壓力也很好。電視有很多車站可供選擇。Wifi在房間和主大堂工作得很好*。海灘是最好的部分,乾淨,維護良好,有小吃/飲料酒吧,方便您。早餐設置得很好,早上景色不錯。您選擇坐在裏面或陽台上。我每天早上都會去外面吃飯,受到友好的度假貓的歡迎。最近還有一隻小貓垃圾,大約7只小貓和他們的媽媽。喜歡它!我只有一個擔心,那是離開前2天,我去喂貓吃早餐,但他們走了??我無法從管理層得到答案。其他幾個客人提到他們帶走了他們,但離開了媽媽。那是bs!我現在回到加拿大,對發生的事情仍然感到不安......這對生意不好,讓我不想回來。如果沒有其他人願意的話,我說了些什麼。提高3/5的評分。我知道這在這些縣很常見,不是對待動物最偉大的,他們還有其他問題,但對他們來說,擺脫小貓並留下媽媽真的意味着。總是有其他選擇。

Very good hotel, I loved it for the architecture and also for the beautiful beach, the only thing I didn't see was a lot of people, few customers for this time of year and also comment that the staff is very friendly and ready to give a good service and if you want you can be well sure that the animation guys are always very good and especially Yordany from sales who we were talking to several times and is attentive And he was always good at attending to the needs.

We had the most wonderful week at Soy Cayo Coco! The staff were absolutely amazing. They are all so friendly, and helpful. Every interaction left me smiling. The facility was big and clean, however repairs are needed and some refreshing could be done. Outside the grounds were beautiful and gardens were well kept, however the outskirts were less tidy and there was some garbage. It’d be nice if more garbage cans were accessible. Our room had the most comfy bed and pillows. We were lucky to have a king sized bed and the most amazing view over the gardens and ocean. Our toilet was weak to flush and we had no hot water, ever lol. But that’s been every resort we’ve been to in Cuba to be honest, so we expected that. We had full bellies all week! The snack bar would be hit or miss with what it had available depending on the day. The buffet was a lot of the same foods each day, with a few changes here and there, but everything was great and loved having the skillet bars for eggs, bacon, meats, and pasta. The a la cart was delicious! This hotel is lucky enough to have two beaches and both were amazing and unique in their own ways. We swam every day and snorkelled when the tides allowed. We didn’t go in the pools, but they looked beautiful. The bars served delicious drinks! Highly recommend their strawberry daiquiri, Spanish coffee, rum and punch and tequila sunrises yummy. We did run out of rum one day, as well as coffee. We mentioned this to our AirTransat rep and she seemed to contact the manager and had each soon after. We weren’t wowed with the entertainment, but they did good!! It just wasn’t our interests. There was lots to do and we didn’t get to do it all in our one week! Wish we could of stayed longer, Thank you again for the memories ＜3

We went to this resort for a visit and lunch. They were so accommodating and made us a Cuban lunch. If you are in the Cayo Guillermo area contact Edwin at this resort and you can experience this as well. Thank you Edwin and Barbara your chef did an amazing lunch we enjoyed our stay here