辛辛那提市中心區SpringHill Suites 酒店

Hotel is dishonest. ******* booking says free self park. They tried to charge me $10 per vehicle to park at check in.I should the booking they said I would not be charged. They then went behind our back and charges us $20 on our cars for parking even though booking say "free self park".

Highly recommend staying here! Rooms are clean and newly upgraded. Staff is very friendly and know the area well. Every staff member I encountered seemed to really care about our stay and making it the best possible. Breakfast was what you would expect for a complimentary breakfast - cereal, bagels, waffles, sausage, eggs. The hotel is conveniently located. We will definitely stay again.

The staff was friendly, and check-in was easy. On a snowy day, I appreciated parking in the deck with convenient elevator access. My room was clean with an updated bathroom. I also enjoyed the complimentary breakfast with waffles, eggs, sausage, fruit, and more.

Pros: good shower Cons: iron broken, door handle broke off, shower door didn’t close (caught on carpet), couch was dirty, carpet was dirty, air conditioner barely cooled off the room, refrigerator was warm, wrong keys provided, this place needs some serious upkeep, it’s like NOTHING is maintenanced (room 218)

Disappointed Reserved a roll in hair due to leg issues and had to get into and out of a tub. Air conditioning didn’t work correctly. Manager did come and did what they could. But we woke up several times and soaked. Grand daughter slept on the floor in the bathroom she said cooler after wqking soaked in the middle of the night Terrible being honest

It was bugs in the room, housekeeping busted in the room without knocking 3 hours before check out…. And the front desk person at checkout was super rude

Very unhappy visitor Room 109 was filthy. Big red stain on carpet. Dirty couch. I was afraid to close my eyes to sleep. They have bugs and not ants or spiders. Be careful with your luggage and leaving your bags open shake your bag and close before taking you things into your house.

The accommodations were satisfactory, and the hotel's location was convenient. However, the breakfast quality was disappointing, particularly the stale bakery selections.